Loyal and trustworthy professional with over 25 years of expertise in customer service, teamwork, and effective organizational strategies. Known for excellent communication skills , adaptability and a strong work ethic.
Overview
30
30
years of professional experience
Work History
retail shop assistant
Woolworth's Group
campbelltown, NSW
05.2000 - 01.2026
Collaborated with team members to enhance customer service and improve overall shopping experience.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized merchandise displays to enhance store presentation.
Handled customer complaints with empathy and professionalism.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Computed purchases and received and processed cash or credit payment.
School Admin Assistant
Bonnyrigg High School
Bonnyrigg
01.1999 - 10.1999
Assisted in preparing educational materials for teachers and students.
Developed and updated school documents, ensuring accuracy and consistency.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Polling Official
NSW Electoral Commission
various locations , NSW
09.1995 - 1998
Managed polling station operations to ensure smooth electoral processes.
Collaborated with team members to address voter concerns effectively.
Facilitated the setup and tear down of polling stations according to regulations.
Collaborated with other officials in training new staff members on electoral procedures.
Education
Certificate of Completion - Medical Reception & Medical Terminology
The Career Academy
online
03-2025
High School Diploma -
Airds High School
11-1995
Skills
Customer service and engagement
Team collaboration and teamwork
Inventory management and cash handling
Merchandise display and presentation
Safety compliance and adherence
Effective communication skills
Task prioritization and organization
Problem-solving expertise
Dependability and responsibility
Retail display techniques
Conflict resolution
Team leader
ability to adapt new concepts efficiently
References
References available upon request.
Timeline
retail shop assistant
Woolworth's Group
05.2000 - 01.2026
School Admin Assistant
Bonnyrigg High School
01.1999 - 10.1999
Polling Official
NSW Electoral Commission
09.1995 - 1998
Certificate of Completion - Medical Reception & Medical Terminology