Cindy Glass

• Coordinated with housekeeping staff to ensure timely room turnovers for incoming late-night arrivals.
• Identified opportunities for improvement within the housekeeping department, contributing to overall hotel performance enhancements.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.

Housekeeping

Prepared and cooked diverse menu items according to recipes and standards.

Implemented seasonal menu changes based on ingredient availability and customer preferences.

Developed time-saving techniques for meal preparation, improving service speed during peak hours.

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Prepared and baked a variety of bread, pastries, and desserts daily.
• Operated baking equipment safely while adhering to health regulations.
• Maintained cleanliness and organization of workstations throughout shifts.
• Assisted in inventory management of ingredients and supplies as needed.

• Assisted clients with daily living activities, promoting independence and dignity.
• Monitored and documented client health status, ensuring timely communication of changes to medical staff.
• Developed personalized care plans in collaboration with healthcare professionals and family members.
• Implemented safety protocols to maintain a secure environment for clients and prevent accidents.
• Fostered strong relationships with clients through active listening and compassionate support.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

• Managed correspondence and communication between departments to ensure smooth operations.
• Organized and maintained filing systems for efficient document retrieval and management.
• Assisted in the preparation of reports and presentations for senior management review.
• Trained new staff on administrative processes, fostering a collaborative work environment.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.