Cindy Hooyberg

During my time working with Emprise Mobility I have been trained in all aspects of the business, one of the areas is the warehouse with the following duties.

• Scheduling Deliveries, Mapping, booking clients days and times, coordinating drivers and schedules, Confirm bookings with customers
• Booking external delivery companies ( ATI, Premier, Australia Post)
• Filing, Archiving, Assist warehouse in picking and packing orders
• Assist sales staff with stock and hire availability
• Keep records, Excel Hire Fleet Master Sheet
• Inventory Adjustments
• Stock Transfers between locations
• Stocktakes
• Adjust Sales Orders and emailing adjustments to sales staff

I have worked with Emprise Mobility for nearly 2 years now. I worked in the Service Department for 18 months. The

• Created SOP for the Service Department
• Prepared and emailed quotes and invoices to service providers and clients.
• Scheduled services for mobility products.
• Create Purchase orders
• Receive purchase orders
• Phone assistance for internal staff, service providers and customers
• Sales of Tyres, Tubes, Scooters and other mobility products
• Hire product control- spreadsheet
• Filing and Record Keeping
• Archiving
• Stocktakes
• Stock Control

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Followed Care Plans, assisted in Progress note, bowl chart, food and fluid intake and output reporting
• Upheld all facility guidelines and regulations in all performed tasks
• Medication Distribution to residents following protocols (using computer program and filing system)

• TRAINING
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living, E.G. showering, teeth, grooming and dressing needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Prepared refreshments and food trays
• Fed patients with Dysphasia and Residents who were unable to fee themselves
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