CINDY KENT

Building & Planning Administration Officer

• Provided efficient administrative support to the building team.
• Managed administrative duties with regards to inspections, building permit lodgements, notifications, enforcement and assessment of applications, ensuring statutory obligations were met.
• Accurately processed Property Information certificates within regulatory timeframes.
• Lodgement of new Council building permits and all correspondence for the application.
• Key player in the implementation of Open Office, problem solving and training.
• I was the first person within Council to Instigate and roll out a paperless environment.
• Created reports for Council meetings and the Victorian Building Authority.
• Maintain and corresponded with property owners for a compulsory swimming pool/spa audit.
• Liaised with Councils Records Department and utilised programs and historic records to provide copy house plans and information on request.
• Registered private permit applications, updated and chased information when required.
• Assisted the Victorian Building Commission to resolve issues.
• Created agenda, chaired and took minutes for monthly team meetings.
• Prepared purchase orders and payment of invoices.
• Create and maintain administration procedures.
• Planning Amendments, advertising, liquor licensing applications and referrals.
• Created new procedures for the Planning Enforcement administration role and assisted the planning Enforcement Officer as well administration duties.

Assistant Building Inspector

• Provided prompt and correct information relating to the Building Act, Building Regulations and Building Code Australia internally and externally.
• Performed onsite inspections about complaints and enforcement matters.
• Assessed and completed Report and Consent applications for Municipal Building Surveyor sign off.
• Worked autonomously and to timeframes.
• Executed duties as Process Officer to streamline operations.
• Dealt with counter and phone enquiries answering questions relating to the Building Act, Building Code of Australia and Building Regulations.

Executive Assistant

• Provided high-level executive support to the General Manager.
• Managed diary and coordinated meetings and appointments.
• Followed up RM8 actions.
• Created PowerPoint presentation.
• Prepared purchase card statements.
• Followed up outstanding Councillor Requests and monitored Council report deadlines/Infocouncil.
• Worked autonomously and with discretion and confidentiality of information.

• Cross-referencing and invoicing of grain deliveries.
• Liaised with multiple carriers to reconcile orders, facilitating accurate and timely payments.
• Extensive knowledge of SAP.
• Prepared and processed contract amendments, ensuring alignment with updated agreements and compliance requirements.
• Reconciliation of orders.
• Assisted traders and freight coordinators, supporting effective communication and operational coordination.
• Weekly strategy meetings.
• Meetings with current and potential suppliers of commodities.

• Taking of legal charges over new and existing security, which included property, debentures and guarantees.
• Managed portfolio of approximately 250 files, maintaining compliance and accuracy in documentation.
• Liaised daily with solicitors, internal staff, and customers, ensuring effective communication and support.
• Attention to detail, making sure that legal procedures were adhered to.
• Resolved issues through analytical thinking and collaboration, enhancing overall service delivery.
• Worked to strict deadlines while ensuring a high quality of customer service.
• Trained and supervised employees.
• Processed customer payments accurately and efficiently.
• Coordinated activities and communications as secretary for social club.

• Collaborated with corporate clients on banking requirements to ensure satisfaction and compliance.
• Confirmed and completed international transfers up to one million pounds.
• Executed administrative tasks to enhance efficiency of daily operations.
• Supported business managers with operational tasks to streamline processes.
• Constantly worked under pressure to meet deadlines.
• Having the ability to solve problems in a concise and professional manner.

• Executed cashiering duties, including till balancing and teller machine maintenance, while providing product knowledge, sales support, and customer care.
• Achieved set targets through proactive engagement and service excellence.
• Monitored and reported fraudulent transactions, ensuring compliance with security and safety procedures.