Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Khaing

East Cannington,WA

Summary

A highly motivated and adaptable professional with extensive customer service experience, I am passionate about delivering exceptional client experiences. My initiative and proactive approach enable me to exceed expectations in dynamic environments. With a keen willingness to learn, I continually seek opportunities for personal and professional growth. My love for Kookai and fashion styling drives my enthusiasm for creating personalized looks that resonate with individual tastes and trends. Dedicated to providing top-tier service, I thrive in fast-paced settings where attention to detail and a strong commitment to customer satisfaction are paramount.

Overview

7
7
years of professional experience

Work History

Client Advisor

Louis Vuitton
Perth, WA
11.2022 - 02.2024
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Improved customer loyalty by providing exceptional advisory services and resolving issues promptly.
  • Tailored communication style to match client preferences, resulting in higher satisfaction rates.

Sales Assistant

Kookai
Karrinyup , WA
11.2021 - 02.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Sales Assistant

Bras N Things
Perth, WA
02.2020 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Pharmacy Assistant

Wizard Pharmacy
Perth, WA
05.2017 - 09.2020
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

Bachelor of Arts - Primary Education

Edith Cowan University
Perth
09-2024

Skills

  • Client interaction
  • Cross-selling techniques
  • Client Retention Strategies
  • Consultative Selling
  • Cash Handling
  • Customer Engagement
  • Product restocking
  • Professionalism and Etiquette
  • Product recommendation

Timeline

Client Advisor

Louis Vuitton
11.2022 - 02.2024

Sales Assistant

Kookai
11.2021 - 02.2023

Sales Assistant

Bras N Things
02.2020 - 03.2022

Pharmacy Assistant

Wizard Pharmacy
05.2017 - 09.2020

Bachelor of Arts - Primary Education

Edith Cowan University

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Cindy Khaing