Compassionate community and social service worker with background in developing and implementing programs that serve diverse populations. Skilled in crisis intervention, case management, and program development to address various social issues. Demonstrated ability to build strong relationships with community members and stakeholders leading to enhanced support networks and improved outcomes for clients.
Overview
9
9
years of professional experience
Work History
Home Care Worker
KinCare
Huonville, Tasmania
11.2024 - Current
Monitored client health conditions and reported any changes to the appropriate personnel.
Assisted clients with various activities of daily living, such as bathing, grooming, and toileting.
Assisted clients with mobility issues using wheelchairs, walkers, canes.
Performed light housekeeping duties such as laundry and changing bed linens.
Collaborated with members of the interdisciplinary team including physicians, nurses, therapists and social workers regarding patient care.
Transported clients to medical appointments, errands, and social events.
Offered respite care for families who needed time away from caring for their loved one.
Assisted patients with daily personal hygiene.
Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Disability Support Worker
Give a Care
Melbourne , VIC
11.2019 - 01.2022
Provided emotional and practical support to vulnerable adults.
Organised leisure activities for clients in the community.
Accompanied clients to medical appointments and assisted them with their daily needs.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Developed positive relationships with service users and maintained professional boundaries at all times.
Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Actively encouraged service users to make decisions about their own lives where appropriate.
Supported clients' social, physical and emotional needs to help integrate into local community.
Provided emotional support and companionship to enhance clients' well-being.
Community Psychologist
the Colombian Institute of Family Welfare
Ocana, Colombia
03.2016 - 12.2018
Actively advocated for systemic change within organizations that serve vulnerable populations.
Collaborated with family members to provide comprehensive support services to clients.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Listened and learned from communities to identify key influencers and social networks, and devise community-led programs to resolve issues, manage change and address risks and threats.
Assisted vulnerable groups to build resilience and strengthen social support networks
Empowered communities by conducting community-focused psycho-social research to assess needs and inform public policy development.
Educated community champions in consultation skills, negotiation and mediation and attitudinal change.
Education
Certificate IV in Leadership And Management - Business
International House
Melbourne, VIC
03-2022
Bachelor of Psychology - Human Science
Catholic University of Colombia
Bogota, Colombia
04-2008
Diploma in Community Services - Community Services
Future Student
TasTafe
Skills
Emotional Support
Cultural Sensitivity
Client advocacy
Community engagement
Problem solving
Team collaboration
Wellbeing assessment
Social integration
Attention to detail
Empathy and patience
Cultural sensitivity
Verbal and written communication
Adaptability and flexibility
Recreational Activities
Timeline
Home Care Worker
KinCare
11.2024 - Current
Disability Support Worker
Give a Care
11.2019 - 01.2022
Community Psychologist
the Colombian Institute of Family Welfare
03.2016 - 12.2018
Certificate IV in Leadership And Management - Business
International House
Bachelor of Psychology - Human Science
Catholic University of Colombia
Diploma in Community Services - Community Services