Cindy Tran
Braybrook,Victoria
Summary
Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
4
4
years of professional experience
4
4
years of professional experience
Work History
Executive Assistant/Receptionist Administrator
Tenacity Real Estate
05.2025 - Current
- Created, uploaded, and maintained property listings, ensuring all details, pricing, and supporting documents were accurate and compliant
- Prepared Comparative Market Analysis (CMA) reports and distributed them to clients to support pricing and sales decisions
- Conducted cold calls to identify potential sellers and assist the sales team in generating new listings
- Attended property inspections and open homes, welcoming prospective buyers and providing detailed property information
- Managed agents’ calendars, scheduling appointments, inspections, and meetings efficiently
- Greeted clients and handled incoming phone calls, responding to inquiries and providing updates in a professional manner
- Performed data entry, filing, and document management while maintaining strict confidentiality
- Communicated with vendors, buyers, and clients via email to coordinate appointments, documentation, and follow-ups
- Designed marketing materials including flyers and brochures using Canva
- Ordered marketing boards, signage, and promotional brochures for property listings
- Captured and recorded buyer enquiries from online listings and digital platforms
- Conducted office stock takes and maintained inventory of supplies
- Booked professional photography and coordinated marketing schedules for property listings
- Created marketing videos for social media to promote listings and increase online engagement
- Maintained buyer databases using Excel, tracking client preferences and property requirements
Guest Service Attendant
Timezone
07.2023 - 06.2025
- Greeting customers warmly upon arrival and present them with menus providing detailed descriptions of the food and drinks, and highlighting special deals and recommendations based on their preferences.
- Monitoring inventory levels of prizes for claw machines and ensure that they are stocked and displayed attractively. Regularly replenish prizes to maintain variety and appeal for guests.
- Assisting guests in choosing appropriate bowling lanes, and provide information about available times and pricing. Efficiently handle reservations, ensuring accuracy and confirming bookings.
- Interact with guests to understand their preferences and assist in selecting appropriate prizes from the claw machines. Ensure that guests have a positive experience by addressing any issues or concerns they may have, such as malfunctioning machines or dissatisfaction with the prizes won.
- Keep the prize and claw machine areas clean, organized, and visually appealing at all times. Regularly inspect machines for cleanliness and functionality, addressing any maintenance needs or repairs.
Facilitator
Team Bonding
05.2022 - 11.2024
- Setting up equipment and materials required for indoor or outdoor activities before the event starts. Ensuring all equipment is in working order and safely positioned according to the event plan.
- Welcome participants warmly as they arrive, providing them with necessary information such as event schedules, activity locations and information on what to do if participants are lost.
- Staying in constant communication with team members to coordinate the flow of activities and ensure smooth transitions between different checkpoints of the event. Provide updates on participants, activity status and any adjustments needed to maintain the event schedule.
- Observe and monitor the progress of activities to ensure they are running as planned and participants are engaged. Offer assistance or guidance to participants as needed, ensuring everyone has a positive experience.
Team members
McDonalds
11.2021 - 04.2022
- Taking orders accurately to ensure customer satisfaction. Attentively listening to customers’ requests, preferences and offering alternatives according to customers’ dietary requirements.
- Monitoring stock levels of food ingredients and packaging materials to be restock materials and notify the managers of any shortages. This will help ensure that the restaurant is well prepared to handle customer order smoothly and without delay.
- Maintaining cleanliness to uphold hygiene standards and create a pleasant dining environment. Regularly sanitizing high-touch surfaces, cleaning dining areas, and ensuring restrooms are well-maintained.
- Working closely with coworkers and managers to achieve daily and weekly goals. This includes coordinating tasks efficiently during busy period, maintaining high levels of customer service, and contributing to overall restaurant performance metrics.
- Greeting customers warmly with a smile to create a welcoming atmosphere from the moment customers enter the restaurant.
Skills
- Executive support
- Administrative support
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Customer service
- Information confidentiality
- Calendar management
- Excel spreadsheets
- Professional and mature
- Interpersonal communication
- Meeting planning
- Database management
- Document preparation
Languages
English
Full Professional
Vietnamese
Professional Working