Cindy Vallet
Croydon Park,NSW
Summary
A dedicated administrative professional with successful experience in fast-paced office settings, looking to enter into different sectors. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
QualityCare Family Doctors
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Receptionist
Milsons Point Medical Centre
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
Medical Receptionist
Broadway General Practice
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Provided exceptional customer service, promptly addressing concerns and resolving issues to maintain a positive environment.
Medical Receptionist
The Village Medical Practice
07.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to medical office policies.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Education
Bachelor of Business Administration -
Macquarie University
Macquarie Park, NSW01.2020
Skills
- Effectively using Best Practice
- Understanding of Hot Doc booking system
- Understanding of Tyro Eftpos
- Bill Private and Bulk-Billing
- Knowledge of Medicare Item numbers
- Managing Doctors Schedules
- Medical Terminology
- Telephone Etiquette
- Front Desk Operations
- Appointment Scheduling
City
Sydney
State
New South Wales
Street
Croydon Park
Zip
2133
References
Available on Request
Timeline
Medical Receptionist
The Village Medical Practice
07.2022 - Current
Medical Receptionist
QualityCare Family Doctors
Medical Receptionist
Milsons Point Medical Centre
Medical Receptionist
Broadway General Practice
Bachelor of Business Administration -
Macquarie University
Similar Profiles
MUSTAPHA CHAKOURMUSTAPHA CHAKOUR
Business Development Manager at Doctors Express Family/Urgent CareBusiness Development Manager at Doctors Express Family/Urgent Care
BROOKE DANIELLE TUNSTALLBROOKE DANIELLE TUNSTALL
Enrolled Nurse at Medi Bizz employed at Cannington Family doctors and skin cancer clinicEnrolled Nurse at Medi Bizz employed at Cannington Family doctors and skin cancer clinic
Orjwan AbutayyemOrjwan Abutayyem
Drug Storekeeper at Family Doctors Medical PointDrug Storekeeper at Family Doctors Medical Point
Michelle CullenMichelle Cullen
Local Area Coordinator Team Leader at SSILocal Area Coordinator Team Leader at SSI
SHANIA MAE N. LORIASHANIA MAE N. LORIA
Business Owner at Loria’s CanteenBusiness Owner at Loria’s Canteen