Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cindy Vu

Melbourne,VIC

Summary

Passionate and dedicated social worker with a strong focus on early childhood intervention within the disability sector. I have dedicated myself to supporting children aged 0-9 with developmental delay/disability, providing tailored interventions to promote their growth and development.Additionally, my leadership experience over the past two years has allowed me to provide operational and clinical mentoring, ensuring the delivery of high-quality services that positively impact the lives of young children and their families.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Key Worker/Team Leader

Everyday Independence
Melbourne, VIC
05.2022 - Current
  • Work within a trans-disciplinary team to provide an Early Intervention service focused on child and family goals within a social model.
  • Use a family centered and strengths-based approach to deliver high quality support to children with a developmental delay/disability.
  • Assess, develop and implement planning, therapy planning and other support strategies to achieve high quality outcomes for the child and family.
  • Working in an interdisciplinary team of allied health including Occupational therapist, speech pathologists, physiotherapist and positive behaviour support practitioners.
  • Provide ongoing feedback through progress notes, reports and discussion with families/carers in a timely and effective manner.
  • Monitoring and planning own calender ensuring that KPI is being met.
  • Conducted regular performance reviews to assess individual team member progress.
  • Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.

NDIS Support Coordination Team Leader

Viet Wellbeing
Melbourne, VIC
02.2021 - 05.2022
  • Provide support, guidance, coaching, leadership and empowerment to the team including feedback through performance reviews and regular supervision.
  • Coach and train new Support Coordinators to develop a high performing team of Support Coordinators to achieve NDIS participant goals.
  • Organise monthly meetings to ensure that all Support Coordinators are up to date on new policies and legislation.
  • Report areas of serious risk to next level supervisor and work together to mitigate those risks.
  • Provide advice/guidance to Support Coordinators on complex issues/cases.

NDIS Support Coordinator

Viet Wellbeing
Melbourne, VIC
05.2020 - 02.2021
  • Assist NDIS participants to implement their plan and increase their capacity to manage their own plan.
  • Refer and link NDIS participants to mainstream or community services to strengthen their support network.
  • Manage a caseload that comprises people with a disability, purchasers, their families and networks who present with a variety of needs or service requests, in accordance with relevant legislation and specified within professional practice guidelines.
  • To be able to respond to and resolve, crisis circumstances that impact on the participants’ ability to achieve their goals.
  • Liaise and work collaboratively with key stakeholders to establish a mutual goal of coordinating service delivery to facilitate the achievement of the individuals NDIS goals

Education

Bachelor of Social Science (Psychology)

RMIT University
Melbourne
07.2020

Bachelor of Social Work (Honours)

RMIT University
Melbourne, VIC
07.2020

Skills

  • Fluent in Vietnamese language
  • High level leadership skills, with an ability to align teams with organisational values and goals
  • A strong understanding of disability support service provision delivered under NDIS legislation and operational guidelines
  • Able to build strong relationships with internal and external stakeholders
  • Able to plan and schedule own work independently
  • Experience in the delivery of services within Early Intervention for children and families following best practice guidelines
  • Play-Based Learning
  • Intervention Planning

Certification

  • Currently studying a Certificate of Play Therapy with expected completion date of October 2024
  • Active member of Australian Association of Social Workers (AASW)

Timeline

Key Worker/Team Leader

Everyday Independence
05.2022 - Current

NDIS Support Coordination Team Leader

Viet Wellbeing
02.2021 - 05.2022

NDIS Support Coordinator

Viet Wellbeing
05.2020 - 02.2021

Bachelor of Social Science (Psychology)

RMIT University

Bachelor of Social Work (Honours)

RMIT University

Similar Profiles

CREATE PROFILE
Cindy Vu