Overview
Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Cindy Yuan

Cindy Yuan

Carlingford,NSW

Overview

10
10
years of professional experience

Summary

Vigilant Accounts Payable Clerk with 10 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management. Detail-oriented worker with strong problem resolution capabilities and reliability.

Work History

Accounts-payable-clerk

Redox Limited
11.2012 - Current
  • Reviewed supplier invoices for appropriate documentation and validity prior to payment.
  • Processed supplier invoices for payments.
  • Maintained good working relationships with suppliers and resolved disputes.
  • Managed and responded to correspondence and inquiries from vendors and suppliers.
  • Processed employee reimbursements and payments.
  • Managed company fleet cards and vehicles registrations.
  • Managed petty cash payments.
  • Reconciled suppliers' statements monthly, investigating and resolving discrepancies.

Human Resource Management & Project Supervisor

Human Resource Education And Training Centre
07.2007 - 01.2010


  • Coordinated and managed the recruitment, training & performance management for around 20 staff.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Identified and managed team development requirements.
  • Liaised closely with business partner for planning and promotion purposes for education and training projects.
  • Developed and implemented training projects, analysed and recommended changes on existing programs.
  • Coordinated with external vendors and developed training content for programs.
  • Assisted management in evaluation of training programs and measured its effectiveness

Training Consultant

MC Management Consultant Co Ltd
10.2005 - 06.2007
  • Provided management consultation for organizational training programs.
  • Analysed and identified organizations’ training requirements and expectations.
  • Liaised with external training expertise to develop training scheme in order to meet customers’ needs.
  • Coordinated and monitored the delivery of the training program to ensure its quality and effectiveness.
  • Provided onsite support during the implementation.
  • Identified any issues in training programs and resolved issues.

Customer Service Manager & Internal Trainer

China Unicom
12.2003 - 04.2005
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Education

Master of Human Resource Management - Business

Griffith University
Brisbane, QLD
12.2011

Graduate Certificate in Business - Business

Griffith University
Brisbane, QLD
12.2010

Diploma of Administration Management - Public Administration

South China Normal University
Guangzhou China
01.2008

Skills

  • Account Managing
  • Accounts Payable Processing
  • Advanced in Microsoft Office
  • Proactive and Self-Motivated with a strong sense of personal responsibility
  • Skill at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Work effectively in fast-paced environments
  • Manage time efficiently in order to complete all tasks within deadlines
  • Work well in a team setting, providing support and guidance

Accomplishments

  • “Griffith Award for Academic Excellence 2011” - Awarded by Griffith University for my academic success in the Master degree.
  • Nominated two times for “Employee of the year” by Human Resource Education and Training Centre

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
English
Professional Working

Timeline

Accounts-payable-clerk

Redox Limited
11.2012 - Current

Human Resource Management & Project Supervisor

Human Resource Education And Training Centre
07.2007 - 01.2010

Training Consultant

MC Management Consultant Co Ltd
10.2005 - 06.2007

Customer Service Manager & Internal Trainer

China Unicom
12.2003 - 04.2005

Master of Human Resource Management - Business

Griffith University

Graduate Certificate in Business - Business

Griffith University

Diploma of Administration Management - Public Administration

South China Normal University
Cindy Yuan