Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Zheng

Sydney,NSW

Summary

Driven Director of Operations at Dolphin Education Pty Ltd, adept in enhancing operational efficiency and team productivity. Excelled in payroll management at Oz Sale Pty Ltd, showcasing advanced Excel skills and meticulous attention to detail. Demonstrated excellence in stakeholder communication and rapid system learning, significantly improving tutoring program outcomes and payroll accuracy.

Overview

10
10
years of professional experience

Work History

Director of Operations

Dolphin Education Pty Ltd
09.2016 - Current
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with teachers to identify students in need of additional support, targeting resources effectively.
  • Enhanced tutoring program effectiveness by implementing comprehensive assessments and personalized learning plans.
  • Evaluated tutor performance regularly through observation and feedback sessions, supporting professional growth opportunities.
  • Supported students who studied a degree of Accounting and Finance by providing one-on-one tutoring sessions and useful study materials, while promoting independent learning skills

Payroll Officer

Oz Sale Pty Ltd
01.2014 - 06.2016
  • Collaborated with HR department to ensure accurate employee records such as new starter and termination payment
  • Managed payroll data entry and processing for 100 employees to comply with predetermined company guidelines.
  • Accurate validating, preparing and processing monthly payroll to ensure all information is correct within required deadlines
  • Performed calculations of all payroll-related payments in accordance with related industry award or agreements such as bonus, overtime, annual leave, sick leave, unpaid leave, superannuation, PAYG and etc.
  • Assisting with payroll queries in a timely, friendly and accurate manner

Education

Bachelor of Commerce - Accounting

Macquarie University
Sydney, NSW
01.2014

Skills

  • Proficient in MS office, advanced EXCEL skills, such as Pivot Table, VLOOKUP, etc
  • Familiar with relevant legislation: Fair Work Act and Industry Awards
  • solid experience in managing end to end payroll including processing wages, salaries, bonus, deduction, superannuation, salary sacrifice etc
  • Attention to detail: entering data and making calculations accurately
  • Excellent communication skills to liaise with stakeholders and deal complaints with customers
  • New system quick learner
  • HR collaboration
  • Employee File Maintenance

Languages

Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working

Timeline

Director of Operations

Dolphin Education Pty Ltd
09.2016 - Current

Payroll Officer

Oz Sale Pty Ltd
01.2014 - 06.2016

Bachelor of Commerce - Accounting

Macquarie University

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