Niangh Hau Cing
Croydon North,Victoria
Summary
Enthusiastic Service Professional experienced in stocking, customer relations, and volunteer support. Built strong relationships through effective communication and maintained a professional image while representing organizations. Delivered exceptional service in restaurant and medical reception environments, resolving conflicts and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Myhealth Ringwood
Ringwood, VIC
03.2024 - Current
- Scheduled appointments efficiently using practice management software for optimal patient flow.
- Managed patient check-in and check-out processes to maintain clinic operations smoothly.
- Processed payment transactions swiftly to support financial operations of the clinic.
- Greeted patients and visitors warmly upon arrival to ensure a welcoming atmosphere.
Waitress
Malihka Burmese Cuisine
Melbourne, Australia
07.2021 - 10.2022
Customer Service
Salotti
Melbourne, Australia
04.2021 - 07.2021
Education
High School Diploma -
Melba College
Melbourne, VictoriaSkills
- Appointment scheduling
- Patient management
- Medical coding
- Medical billing
- Cash handling
- Problem solving
- Team collaboration
Volunteer Experience
Zomi Mission Church, Maintained clean and comfortable environments by vacuuming and doing dishes, Greeted people and helped sell foods and flowers at events such as Zomi National Day and Civil Disobedience Movement Fundraising, Assisted with decorating church for events, Handled cash, Provided customer service, Made drinks, Cleaned areas and helped wash and pack in the kitchen, Restocked items, Washed cups and cutlery, Cleaned tables, Served customer food, Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
Additional Information - Awards
Zomi Mission Church, Maintained clean and comfortable environments by vacuuming and doing dishes, Greeted people and helped sell foods and flowers at events such as Zomi National Day and Civil Disobedience Movement Fundraising, Assisted with decorating church for events, Handled cash, Provided customer service, Made drinks, Cleaned areas and helped wash and pack in the kitchen, Restocked items, Washed cups and cutlery, Cleaned tables, Served customer food, Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
Timeline
Medical Receptionist
Myhealth Ringwood
03.2024 - Current
Waitress
Malihka Burmese Cuisine
07.2021 - 10.2022
Customer Service
Salotti
04.2021 - 07.2021
High School Diploma -
Melba College