
Confident and driven professional with product specialist experience in the infrastructure industry. I have strong attention to detail, excellent customer service skills and a positive, can-do mindset, I consistently deliver high standards in everything task I am given. I am confident in communication, problem-solving and with learning new systems. Im now looking to move into a customer service role where I can support customers and contribute to a positive team environment.
• Answer incoming phone calls, screen enquiries, and direct calls to appropriate IT staff or departments
• Greet clients, visitors, and contractors in a professional manner
• Manage general enquiries via phone, email, and website contact forms
• Schedule appointments, onsite visits, and support sessions
• Maintain visitor logs and ensure site access procedures are followed
• Receive deliveries and notify relevant staff
-MSMPER200 working in accordance with an issued permit
-MSMWHS217 gas test atmospheres
-MSMPER205 enter confined space
-MSMWHS201 conduct Harare analysis
-MSMPER300 issue work permits
-RIIWHS202E enter and work in confined spaces
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