A retail career with management experience, excelling in a strong customer service focus and store retail operations. Strong leadership skills in a safe team environment, with fantastic communication, both verbal and written.
Overview
27
27
years of professional experience
Work History
Produce Manager
Woolworths Group
11.1997 - Current
Trained and supervised produce staff for optimal performance and adherence to company policies.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Haul Dump Truck Operator
Garraway Group
08.2022 - 01.2023
Part-time and on days off from Woolworths.
Hauled materials from the digger to the ROM or storage pits.
Maintained a safe work environment by adhering to company safety protocols and traffic regulations while operating.
Enhanced operational efficiency by conducting thorough pre-trip and post-trip inspections on dump truck equipment.
Maintained required daily logs, vehicle inspection records and mileage.
100 hours on CAT 773G Haul Truck.
Education
Yeppoon State High School
Yeppoon, QLD
1997
Skills
Customer Service
Excellent Communication
Positive Attitude
Time Management and excellent organisational skills