Goal-oriented academician and manager dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
20
20
years of professional experience
Work History
Academic Manager - Information Technology
Academy of Interactive Technology
02.2023 - Current
Ensured high-caliber teaching and learning across all information technology programs
Managed and maintained the quality of course materials and led recruitment, training, and supervision of the education team of 30 educators
Implemented professional development and performance management programs
Established synergies between the information technology industry and the organization
Member of various committees like Course Advisory Committee, Scholarly Activity Committee, Moderation and Academic Integrity Committee, Ratification Committee, Teaching and Learning Committee, Curriculum Development Committee
Course Coordinator and Moderator – Sessional
Federation University
10.2021 - Current
Coordinate and moderate assessment tasks for partner location students for various subjects.
Review and update course content and assessments for Project Management, Database, Professionalism and Entrepreneurship , Information systems , Interface Design, Data Analytics.
Work Integrated Learning Coordinator and Lecturer, Content Developer
Sydney International College of Technology and Commerce
06.2021 - 01.2023
Built the Work Integrated Learning team of 20 staff from inception to completion and delivery of the subjects
Designed and delivered courses, developed learning contracts with host employers
Ensured a highly engaged and supportive student experience
Design and deliver, including development and monitoring of learning contracts/similar with host employers and liaising with students, staff members and external bodies
Deliver commitment to student learning and to providing a highly engaged and supportive student experience
Provide contribution within a teaching team environment
Undertake routine data analysis and develop and present cohesive conclusions and summaries
Develop content on an ongoing basis for the units being taught
Highly developed interpersonal skills including the ability to establish trust, rapport and effective communication in relation to problem solving with students.
Curriculum Developer, Sessional
TIIS
06.2021 - 01.2022
Developed content for the BIT program mainly for IT courses including Project Management, Communications and Technology, Professional Practice and Ethics.
Assistant Manager - Academic Services
IIBIT Sydney campus
07.2017 - 05.2021
Mentored team members to enhance professional development and accountability in workplace.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed strong working relationships with staff, fostering a positive work environment.
15 years of experience managing the delivery and administrative activities for both IT and Accounting program of one of the Federation University partner campus ranging from student orientation, coordinate timetabling, staff recruitment and induction, student interventions, academic support activities like mentoring, consultations, academic integrity activities to examinations and finalizing graduation lists.
Facilitated student engagement and supported academic staff
Coordinated Business and IT Academic matters, served as Timetabling Coordinator
Engaged in online teaching with Federation University
Responsible for coordinating all Business and IT Academic duties assigned by the ProVoST
Project Coordinator for Master students
Lecturer/Tutor for various IT courses.
Lecturer / Tutor
Federation University @ IIBIT Sydney
04.2008 - 05.2021
Taught various IT courses for Master and Bachelor students
Coordinated assessment tasks and maintained confidentiality on final grades.
Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
Selected and designed lesson plans and curriculum to meet academic objectives.
Collaborated with faculty and staff to create meaningful learning experiences.
Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
Provided individualized support for struggling learners, using tutoring sessions and additional resources to close achievement gaps.
Created and designed quizzes, tests and projects to assess student knowledge.
Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
Promoted collaboration among students through group projects and presentations, fostering teamwork and communication skills.
Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
Academic Coordinator
IIBIT Sydney campus
06.2012 - 06.2017
Provided continuous support for student engagement
Coordinated Business and IT Academic matters
Sourced projects from the industry for Master students
Facilitating and providing continuous support for student engagement, influencing student learning and support academic staff for all their academic activities at a Federation University Partner
Responsible for coordinating all Business and IT Academic matters and other duties assigned by the Academic Manager.
IT Academic Services Officer / Tutor
IIBIT Sydney campus
04.2008 - 05.2012
Managed IT Academic administration roles
Taught various IT courses.
IT Support Officer
Wright Patton Shakespeare – Financial Group
11.2007 - 03.2008
Responsible for day to day support related to IT functions of the business and other adhoc duties as required
To act as point of contact for IT matters and ensure all flow of information is documented and followed up
Responsible for sustaining close work relationship with all staff
Presentation and communication with all internal and external clients.
Lecturer / Tutor / Demonstrator
University of Ballarat @ MIT Sydney campus
07.2007 - 11.2007
Responsible for tutoring and lab demonstrations for various IT courses.
Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
Deputy Head of the Department / Lecturer / Tutor in Information Technology
Toc-H Institute of Science and Technology
07.2005 - 11.2006
Responsible for lecturing subjects and tutoring students for various labs
Assigned duties to perform administrative work of Student enrollment, Exam timetable setting, Student grievance officer, Exam fee collection and Student Orientation Programme Coordinator
Deputy Head of Information Technology Division comprising 8 lecturers and 5 tutors.
Teaching Research Assistant in Computer Science
Karunya Deemed University
09.2004 - 04.2005
Research candidate in Networking based on Video Streaming
Lecturing subjects and tutoring students.
Education
PhD (Doctor of Philosophy) -
Federation University
01.2024
Certificate IV in Training and Assessment -
TAFE Digital Online
01.2022
Diploma of Management -
IIBIT Sydney
01.2018
Graduate Certificate of Tertiary Teaching -
University of Ballarat
11.2013
Masters of Engineering (Computer Science and Engineering) -
Anna University
04.2005
Bachelors of Engineering (Information Technology) -
Bharathiar University
04.2003
Skills
Passion for teaching and learning
Willing to learn & highly self-motivated
Readily adapt to change and new environments
Honest & Integrity
Well-developed written and oral communication skills
Conference paper on Blockchain Adaptation of Remote Patient Monitoring with Internet of Medical Things in the International Conference on Computing, Communication, Security & Intelligent Systems IC3SIS' 22, India, and I was awarded the best paper award for my paper.
Book chapter in Adaptation of Blockchain in Internet of Medical Things (IoMT) for remote patient monitoring in Artificial Intelligence for Smart Cities and Villages: Advanced Technologies, Development, and Challenges published by Bentham Science.
Book chapter on Significance of Consuming 5G-Built Artificial Intelligence in Smart Cities in Artificial Intelligence in Industry 4.0 and 5G Technology to be published by Wiley publication.
Book chapter Parkinson's disease prediction based on gradient boosting regression model (GBRM) to be published by Bentham Science
Conference paper on Deep learning model to empower student engagement in online synchronous learning environment in the IEEE INDICON 2022. INDICON is the annual flagship international conference of the IEEE India Council
Research into Practice: A useful learning model to inform teaching by Prime Minister’s Award Winner - Prof Roy Tasker on 25th August 2012
Peer Review by Lorraine Bennett (Centre for Learning Innovation and Professional Practice (CLIPP) - University of Ballarat) on 25th August 2012
Writer's Retreat by Lorraine Bennett (Centre for Learning Innovation and Professional Practice (CLIPP) at University of Ballarat) on 5th October 2012
Australian Quality Framework by Dr. Helen Weadon (Program Coordinator - Federation Business School, Federation University) on March 17th 2015
Teaching matters: Nutrition for your pedagogic soul by Adam Baker and Barbie Panther (Associate Dean - Learning and Teaching, Federation University) on 14th July 2015
Workshop on ERP Simulation by Dr. Mehmood Chadhar (Program Coordinator - Master of Technology & GradDip (ES), Federation University) on September 17th 2015
21st Century learning Translating knowledge of brain-science research into positive educational practice - approaches and strategies for engaging learners of all ages by Dr. Lorraine Bennett (Learning and Teaching Consultant) on March 10th 2016
Pedagogic engagement by Adam Baker and Barbie Panther (Associate Dean - Learning and Teaching, Federation University) on 15th July 2016
Student whisperer by Adam Baker and Barbie Panther (Associate Dean - Learning and Teaching, Federation University) on 11th July 2017
National Code 2018 by Suzanne Crew (Senior General Manager – Academic Compliance), IIBIT Education Group on 9th January 2018
Workshop on how to use e-portfolio using Mahara on 15th March 2018
Experiences in Cyber security by Errol Abrahams on 3rd May 2018
How to protect Cybersecurity by Errol Abrahams on 6th September 2018
Papers presented: Digital Image Compression at Ramakrishna College of Engineering and Technology, Coimbatore, India; Video Streaming – Error Control at Thapar Institute of Engineering and Technology, Patiala, India and Government College of Engineering, Tirunelveli, India
Webinars attended:
Effective Strategies to improve International student learning on May 09, 2017 at 12:00 PM EST;
4 Weeks To Land A Job You Love! How To Master The Job Hunt + Get Paid What You’re Worth;
The National Code 2018 webinar by Angela on 27th September 2017;
Assignment gradebook and marking on Moodle. Grading types and creating marking guide or rubric grids online webinar conducted by a program BOLD Fundamentals by Federation University on December 2018;
Turnitin assignments marking and feedbacks for partner lecturers. Submission types and how to create. Turnitin marking tools and linking to marking guide online webinar conducted by a program BOLD Fundamentals by Federation University on January 2019;
Exploring Ways to give feedback for and of assessment online webinar conducted by a program BOLD Fundamentals by Federation University on 11th April, 2019; Moodle Gradebook: Streamlining collation of assessment.
Using Gradebook to perform calculations and provide a clearer picture of student progress, including exclusion of hurdle tasks, weighting formative assessment and allowing for assessment choice online webinar conducted by a program BOLD Fundamentals by Federation University on 13th June 2019;
Promoting Academic Integrity online webinar conducted by a program BOLD Fundamentals by Federation University Thu 11 July 2019 @ 11:30am;
Student-peer feedback online webinar conducted by a program BOLD Fundamentals by Federation University on Thursday 12 September 2019 @ 11:30am;
Teacher-peer enhancement. - Supporting, reviewing and enhancing your teaching practices with the collegial support of your peers online webinar conducted by a program BOLD Fundamentals by Federation University on Tuesday 17th September 2019 @ 1:30pm;
September Members Lunch Box - What Can we Learn from the Validation of Assessment Tools and Outcomes through VELG training on 30th September 2019; October Members Lunch Box - The Dimensions of Quality through VELG training on 28th October 2019;
Phishing and Ransomware organized by Sathyabama Institute of Science and Technology the Department of Computer Science and Engineering on 30 June 2021;
TEQSA Perspectives: Transitioning from Emergency Online to Quality Online by HES Forums Community HUB, speaker Dr Mary Russell on May 18th, 2022;
Benchmarking Academic Quality by HES Forums Community HUB, speakers Anthony Whitty, Paul Comiskey and Judith Gullifer on June 28th, 2022;
Strategies for trusting online assessment in the age of artificial intelligence (AI) on 1st July 2022; Australian Academic Integrity Network (AAIN) Forum 2022 on 21st October 2022; Pathways to professional development: An Australasian credentialing framework for educators on 27th October 2022
Awards
2016, Received the 2016 Vice-Chancellor Awards for contribution to Student Learning at Federation University
2011, Received the 2011 Vice-Chancellor Awards for contribution to Student Learning at the University of Ballarat
Timeline
Academic Manager - Information Technology
Academy of Interactive Technology
02.2023 - Current
Course Coordinator and Moderator – Sessional
Federation University
10.2021 - Current
Work Integrated Learning Coordinator and Lecturer, Content Developer
Sydney International College of Technology and Commerce
06.2021 - 01.2023
Curriculum Developer, Sessional
TIIS
06.2021 - 01.2022
Assistant Manager - Academic Services
IIBIT Sydney campus
07.2017 - 05.2021
Academic Coordinator
IIBIT Sydney campus
06.2012 - 06.2017
Lecturer / Tutor
Federation University @ IIBIT Sydney
04.2008 - 05.2021
IT Academic Services Officer / Tutor
IIBIT Sydney campus
04.2008 - 05.2012
IT Support Officer
Wright Patton Shakespeare – Financial Group
11.2007 - 03.2008
Lecturer / Tutor / Demonstrator
University of Ballarat @ MIT Sydney campus
07.2007 - 11.2007
Deputy Head of the Department / Lecturer / Tutor in Information Technology
Toc-H Institute of Science and Technology
07.2005 - 11.2006
Teaching Research Assistant in Computer Science
Karunya Deemed University
09.2004 - 04.2005
PhD (Doctor of Philosophy) -
Federation University
Certificate IV in Training and Assessment -
TAFE Digital Online
Diploma of Management -
IIBIT Sydney
Graduate Certificate of Tertiary Teaching -
University of Ballarat
Masters of Engineering (Computer Science and Engineering) -
Anna University
Bachelors of Engineering (Information Technology) -
Bharathiar University
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