Dynamic professional specializing in trauma-informed care with a proven track record in fostering emotional regulation and resilience in youth. Expertise in engaging stakeholders to enhance program effectiveness. Committed to quality care principles and building constructive relationships that create safe environments for adolescent development.
Overview
8
8
years of professional experience
Work History
Residential youth worker
family services
, VIC
09.2022 - Current
Developed and maintained a safe, secure environment that effectively met residents' developmental needs in alignment with program guidelines.
Assisting with daily living tasks such household duties, cooking, transportation and cleaning
Applied understanding of trauma impacts to inform interventions and responses to behaviors of adolescents in care.
Implement current practices in therapeutic interventions for adolescents in care with regard to trauma and attachment.
Provide opportunities for the development of resident young people’s social and recreational skills as per program guidelines.
Contribute to the development of a comprehensive education/living skills program, as per program guidelines.
Facilitated participant group cohesion and positively utilized group dynamics to enhance program engagement and support.
Provided direct service to young people in the program and their families following program guidelines.
Work as part of a team to deliver high quality care to young people in a residential facility.
Monitored and documented Looking After Children requirements for clients, ensuring compliance with program standards.
Liaise with schools, DHS, Centrelink, and other relevant agencies regarding matters in relation to individual young people.
Fully brief the Team Leader about all matters relating to appointee’s role in the program and immediately reporting all critical incidents and issues.
Residential Personal Care Assistant
Mercy place Dandenong
08.2018 - 01.2022
Assisted clients with personal care hygiene, including bathing, dressing, toileting, grooming, oral hygiene, and ambulation.
Provide assistance with meals and medication reminder for residents.
Assist individuals with meal preparation and encourage good nutritional habits and adherence to prescribed diets.
Assist individuals to meet their physical, emotional, spiritual developmental health and safety needs.
Facilitated social interactions and supported clients with appointments, walks, entertainment, reading, memory games, and outings, enhancing their quality of life.
Monitored and documented clients’ physical and emotional well-being, promptly reporting any changes to senior staff to ensure timely care adjustments.
Documented tasks and completed progress notes through incident reports, ensuring accurate records of client care.
Maintained cleanliness of client property and adaptive equipment, including wheelchairs and living spaces, by conducting regular inspections and cleaning.
Plan, schedule and transport clients, appointments and activities.
Student Counsellor
Doncaster Secondary School
05.2021 - 12.2021
As a Student Counselor, I provided support for all elements of counseling and wellbeing to year 7 to year 12 students at the college.
Provided regular and consistent counseling, offering in-class and out-of-class support to students.
During my 500 hours of counseling, I managed a caseload of approximately 15 students, checking in with them regularly and recording case notes.
Student Support team members are allocated a caseload of approx. 4-8 students and are responsible for checking in with their caseload on a regular basis.
Build an emotional and intellectual capacity for students in the classroom and support them build resilience in their learning and relationships.
Conducted assessments and implemented strategies for regulation, including decision making and impulse control.
Provide counseling and implement therapeutic strategies and practices such as mindfulness, strength based approaches.
Supported year 7 to 12 students facing bullying and home issues while engaging parents in the process.
Counsel both parties involved in conflict then facilitated a restorative meeting, with the aim of resolving conflict and repairing the relationship.
Also worked with students who have behavioral concerns, and their reflective practice.
Residential Personal Care Assistant
Southern Cross Care, Phillip Kennedy Centre
03.2018 - 08.2018
Assisted clients with personal care hygiene, including bathing, dressing, toileting, grooming, oral hygiene, and ambulation.
Provide assistance with meals and medication reminders.
Assist individuals with meal preparation and encourage good nutritional habits and adherence to prescribed diets.
Supported individuals in meeting their physical, emotional, spiritual, and developmental health and safety needs through personalized care.
Monitored and documented clients’ physical and emotional wellbeing, promptly reporting any changes in condition to senior staff to ensure proactive care.
Documented incidents thoroughly by completing reports and progress notes to ensure accurate record-keeping.
Ensured client's personal property and adaptive equipment were clean and well-maintained, including wheelchairs, clothing, and living spaces.
Plan, schedule and transport clients, appointments and activities.
Facilitated social interactions and assisted with appointments, walks, entertainment, reading, cards, memory games, visits, outings, and trips to enhance clients' quality of life.
Education
Bachelor of Counseling -
Australian College of Applied Psychology
01-2022
Diploma of Counseling -
Australian College of Applied of Psychology
01-2018
Certificate III in Individual Support -
Norgrove Training
01-2018
Queensland Certificate of Education (QCE) -
Wilsonton State high school
01-2016
Skills
Child protection knowledge
Stakeholder engagement
Legislation knowledge
Accountability
Ability to work independently
Ability to work in a team
Constructive working relationships
Human services expertise
Children's framework knowledge
Commitment to quality care principles
Promote autonomy and self-determination
Ability to work effectively as part of a team
Understanding of challenging behaviors in young people