CISSIMATA REX-GEORGE
Brisbane,QLD
Summary
Flexible and efficient transportation supervisor with industry experience. Offering a proven history of successfully evaluating and optimising transportation systems. Excellent communication and client service skills. Resourceful leader in logistics and transportation management, known for high productivity and efficient task completion. Skilled in coordinating large teams, optimising workflow processes, and implementing safety protocols to ensure smooth operations. Excel in communication, problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Transportation Supervisor
Bevchain
Brisbane, QLD
01.2024 - Current
- Monitored driver performance and provided feedback to ensure compliance with safety regulations.
- Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
- Managed team of drivers to ensure timely delivery of goods, while adhering to applicable laws and regulations.
- Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Oversaw the selection process for new drivers, ensuring they met all legal requirements before hiring.
- Prepared reports summarising transportation activities, such as deliveries completed and delays encountered.
- Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Addressed problems head-on and worked with customers, personnel, and supervisors to resolve concerns.
- Worked with providers, such as freight carriers, to resolve delivery problems and make schedule adjustments.
- Kept a close eye on driver and delivery operations to achieve and maintain a stellar company reputation in the market.
Transport Despatcher/Coordinator
Bevchain
Brisbane, QLD
04.2021 - 12.2023
- Coordinated daily transport schedules for multiple teams and locations.
- Monitored shipment progress to ensure on-time delivery of goods.
- Developed and maintained relationships with transportation partners, carriers, and vendors.
- Handled customer inquiries regarding shipping information, scheduling issues, and other related topics.
- Liaised between customers, suppliers, and drivers to resolve any transport-related problems efficiently.
- Provided guidance to drivers on routes, traffic conditions, hazardous materials handling procedures, and safety protocols.
- Assisted in resolving disputes or complaints from customers regarding late deliveries or damaged goods.
- Kept transportation operations in compliance with company, legal, and safety requirements.
- Organised delivery schedules and provided customers with timely updates.
- Worked with providers, such as freight carriers, to resolve delivery problems and make schedule adjustments.
- Directed daily transportation of cargo.
- Addressed problems head-on and worked with customers, personnel, and supervisors to resolve concerns.
Transportation Dispatcher
Hollier Dicksons
Brisbane, QLD
05.2016 - 07.2020
- Worked closely with the purchasing department to ensure timely delivery of goods from vendors.
- Cooperated with other departments throughout the organisation when needed in order to achieve desired results.
- Received and processed customer orders for transportation services.
- Monitored drivers' progress and updated customers on their shipment status.
- Assigned vehicles to drivers based on the type of goods being transported.
- Coordinated schedules with drivers, customers, and vendors to ensure timely deliveries.
- Provided support to drivers in regard to directions, paperwork.
- Maintained accurate records of daily activities, including dispatches, driver logs, and other pertinent information.
- Verified that all required documents were received prior to dispatch.
- Ensured compliance with Federal Motor Carrier Safety Regulations.
- Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
- Analysed daily freight volumes and allocated resources accordingly.
- Prepared invoices for billing purposes after confirming completeness of deliveries.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
- Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations, while adhering to safety standards.
- Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
- Provided customers contacting call center with exceptional service and support.
Gym Attendant/Instructor
Lifestyle Health Clubs
Springwood, QLD
05.2008 - 10.2016
- Conducted fitness assessments and tailored exercise programs to meet the needs of individual clients.
- Developed and implemented safe, effective, and enjoyable workout routines for members.
- Provided instruction on proper form and technique while performing exercises.
- Assisted with enrolling new members in health club programs.
- Maintained accurate records of member attendance, progress, and feedback.
- Monitored gym equipment to ensure proper maintenance and safety standards were met.
- Instructed group classes in a variety of formats, including strength training and cardio conditioning.
- Encouraged client participation by providing support, motivation, and positive reinforcement.
- Ensured all members followed appropriate safety protocols when using the facility's equipment.
- Performed administrative duties, such as scheduling appointments, collecting payments, answering phone calls, and responding to emails.
- Educated members on nutrition principles that aligned with their fitness goals.
- Coordinated special events related to physical activity or health promotion initiatives.
- Developed marketing plans to increase membership retention rates at the facility.
- Promoted personal training services through networking activities within the community.
- Provided one-on-one guidance to clients regarding lifestyle modifications that would help them reach their fitness objectives.
- Organised team building activities for members to foster camaraderie among participants.
- Conducted regular evaluations of clients' progress towards achieving established goals.
Education
Certificate Three And Four Fitness and Boxing - Sport, Exercise And Movement
F.I.T.T College
Albany Creek, QLD12-2009
Bachelor of Laws LLB - Town Planning, Criminal Justice, Contract, Torts,
Auckland University
Auckland, New Zealand01-2003
Skills
- Fleet Management & Logistics
- On-Time Delivery
- Operations Support
- Accident / Incident Reports
- Transportation Regulations
- Compliance standards
- Dispatch operations
- Customer Service Satisfaction
- Communicate regularly with Transport, Warehouse, Inventory, and Management
- Foster a positive working environment to achieve maximum results
- Ensure customer service satisfaction
- Daily reporting to customers
- Problem solving
Affiliations
- Sports including Netball, Outrigging, Running, Weightlifting, Yoga
- Reading
- Family time
Refeferences
- Jeff Sutton - Transport Operations Bevchain Eagle Farm 0423 765 909 Email Jeffrey_Sutton@linfox.com
- Sean Roberts - General Manager Bevchain 0407 830 730 Email: Sean.Roberts@bevchain.com
- Jennifer Gauld - Team Leader The Distributors Brisbane 0412 333 618 Email: jqauld@optusnet.com.au
Timeline
Transportation Supervisor
Bevchain
01.2024 - Current
Transport Despatcher/Coordinator
Bevchain
04.2021 - 12.2023
Transportation Dispatcher
Hollier Dicksons
05.2016 - 07.2020
Gym Attendant/Instructor
Lifestyle Health Clubs
05.2008 - 10.2016
Certificate Three And Four Fitness and Boxing - Sport, Exercise And Movement
F.I.T.T College
Bachelor of Laws LLB - Town Planning, Criminal Justice, Contract, Torts,
Auckland University
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