CHRIS MARNEY
Brighton,TAS
Summary
Accomplished and highly motivated individual with a solid history of achievement in working in the tiles and mobile repairs industries. I am a hardworking, proactive and organized person who can handle tasks with accuracy and efficiency. Excellent communication and time management skills as well as exceptional customer service.
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Johnson Tiles
01.2020 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Tiler - Co Business Owner
Apple Isle Tiling
07.2018 - 01.2020
- Reduced material waste by accurately estimating project needs and optimizing tile cutting techniques.
- . Provided ongoing maintenance and repair services for past clients, ensuring the longevity of their tiled surfaces.
- Mastered diverse tiling materials such as ceramic, porcelain, glass, stone, marble, granite allowing for versatile application capabilities across various settings.
- Strengthened customer relationships by providing transparent communication throughout each stage of the tiling process.
- . Demonstrated adaptability while working on both residential and commercial properties accommodating varying site conditions seamlessly.
- Ensured safety compliance on job sites through rigorous adherence to industry standards and regulations.
Mobile Repair Technician
Essentially Mobile
03.2016 - 06.2018
- Phone Inquiries, Cash handling, Emails & Quotes, Ordering parts from suppliers, Booking in & closing jobs, Certified iFixit MasterTech, Certified Samsung Mobile Repair Engineer, Stocktake Experience, Rotating stock, Great time management skills and discipline, Excellent communication, customer service and problem solving skills
Tiler - Business Owner
Apple Isle Tiling
01.2013 - 03.2016
- Phone Inquiries, Quotes Education, Reference, Money Handling, Ordering Materials, Communication with customers, examining plans, measuring and marking surfaces and laying out work, preparing wall and floor surfaces by removing old tiles, grout and adhesive, filling holes and cracks, and cleaning surfaces, spreading adhesive onto prepared surfaces and tiles, and setting tiles into position, using tile-cutting tools to cut and shapes tiles needed for edges and corners, and around objects such as fittings and pipes, ensuring tiles are correctly aligned and spaced, grouting tiles, cleaning and removing excess grout, applying waterproofing systems, lay coloured tiles in patterns to create mosaics
- . Provided ongoing maintenance and repair services for past clients, ensuring the longevity of their tiled surfaces.
- Mastered diverse tiling materials such as ceramic, porcelain, glass, stone, marble, granite allowing for versatile application capabilities across various settings.
- Strengthened customer relationships by providing transparent communication throughout each stage of the tiling process.
- Achieved consistent client commendations for exceptional attention to detail in complex tiling designs.
Apprentice Tiler
Hobart Tiling
11.2007 - 12.2012
- Maintained tools and equipment in good working condition.
- Contributed to increased business referrals through consistent delivery of outstanding tiling results for clients.
- Demonstrated commitment to continuous improvement by actively seeking feedback from supervisors and implementing constructive suggestions into daily tasks.
- Gained proficiency in cutting, shaping, and laying tiles for a variety of surfaces including floors, walls, and countertops.
- Developed strong relationships with clients by providing exceptional customer service and addressing concerns promptly.
Warehouse Worker
The Tile Centre
03.2007 - 10.2007
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
Finished Year 11: Sport Science -
Claremont College
Claremont, TAS12.2006
High School Diploma -
Claremont high School
Claremont, TAS12.2005
Skills
- Customer Service
- Time Management
- Telecommunications
- Installation
- Team Leadership
- Relationship building and rapport
- Sales and Marketing
- Account Management
- Vendor Management
- Training and Development
- Sales expertise
- Negotiations
References
- Kye McQueen, DHL - State Manager, 0415942406
- Chris Balcombe, 9/11 Bottle Shop - Store Manager, 0407001067
- Ted West, Johnson Tiles - State Manager, 0488 112 155
Timeline
Business Development Manager
Johnson Tiles
01.2020 - Current
Tiler - Co Business Owner
Apple Isle Tiling
07.2018 - 01.2020
Mobile Repair Technician
Essentially Mobile
03.2016 - 06.2018
Tiler - Business Owner
Apple Isle Tiling
01.2013 - 03.2016
Apprentice Tiler
Hobart Tiling
11.2007 - 12.2012
Warehouse Worker
The Tile Centre
03.2007 - 10.2007
Finished Year 11: Sport Science -
Claremont College
High School Diploma -
Claremont high School
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