Claire Anderson
Melbourne,VIC
Summary
Adept at enhancing office operations through expert data entry and customer service, I significantly contributed to Betta Sweep's efficiency and client satisfaction. My proactive approach in maintaining confidentiality and streamlining communication systems showcases my ability to blend technical skills with interpersonal aptitude, ensuring optimal organizational performance.
Overview
20
20
years of professional experience
8
8
Library Technician
Work History
Administrative Assistant
Betta Sweep
10.2021 - Current
- Distributed messages to staff promptly while managing call routing.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administration
JFA Landscaping and Garden maintenance
01.2013 - 12.2020
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Library Technician
Whitefriars College
02.2005 - 02.2012
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Performed routine maintenance on equipment as needed, reducing downtime due to malfunctions or disrepair.
Education
2015
Bachelor Of Arts - History
10.1994
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant - Betta Sweep
10.2021 - Current
Administration - JFA Landscaping and Garden maintenance
01.2013 - 12.2020
Library Technician - Whitefriars College
02.2005 - 02.2012
BoxHill Institute - ,
Monash University - Bachelor Of Arts, History
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