Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Claire Best

Cranbourne,VIC

Summary

Client focused Employment Consultant with nearly two years of experience in case management, complemented by extensive backgrounds in childcare and customer service. My career has been defined by a commitment to delivering unparalleled care and service across diverse customer bases. I possess a versatile skill set that seamlessly translates across various roles, underpinned by exceptional interpersonal abilities, consistent success at meeting KPIs, proficient time management, and a proven track record of thriving in collaborative team settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Employment Consultant

APM
07.2022 - Current

· Provided career focused services, including resume writing, interview preparation, and individualized assessments to match job seekers with suitable opportunities.

· Conducted group seminars on job search techniques, workplace etiquette, and conflict resolution.

· Managed an active caseload of 63 clients, offering ongoing support.

· Met monthly KPI targets, consistently placing three clients into work for seven consecutive months.

· Assisted clients in setting realistic career objectives.

· Developed relationships with potential employers to increase job placement opportunities and advise employers on inclusive workplace practices.

· Collaborated with hiring managers to devise effective recruitment strategies.

· Successfully placed individuals into suitable roles based on skills, abilities, and interests.

· Monitored client progress post-placement to ensure successful integration.

Kindergarten Assistant

City Of Casey
City Of Casey, VIC
02.2022 - 07.2022
  • Helped with daily classroom management, such as taking attendance, distributing supplies, and organizing materials.
  • Supervised children during indoor and outdoor play times.
  • Provided assistance to the lead teacher with individual and small group instruction.
  • Encouraged positive student behavior by providing praise and rewards when appropriate.
  • Observed students' performance to identify areas of strength or difficulty.
  • Helped maintain a safe learning environment by monitoring student behavior at all times.
  • Provided support for special needs students including helping them complete assignments or tasks that require extra attention.

Floating Educator

Platypus Junction
- 11.2021
  • Organized activities and resources to promote student engagement in learning.
  • Created a safe, comfortable learning environment for children by establishing positive relationships with them.
  • Provided appropriate feedback on work, behavior, and attitude towards learning.
  • Communicated with parents and guardians about childrens daily activities, behaviors and related issues.

Grocery, Bakery and Personal Shopper

WOOLWORTHS
11.2018 - 03.2021
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Execute effective visual merchandising strategies to attract customers and increase sales.
  • Collaborated with department and store management team to ensure appropriate inventory levels were maintained.

Assistant Educator

Sandringham Children’s Centre
10.2018 - 10.2019
  • Assisted in the development and implementation of lesson plans for early childhood education classes.
  • Facilitated room activities to ensure an engaging learning environment.
  • Collaborated with other educators to create meaningful curriculum that met state standards.
  • Ensured safety protocols were followed in accordance with center policies.
  • Responded promptly to parent inquiries regarding their child's progress or behavior.

Assistant Educator

Lang Park ELC and Kindergarten
10.2017 - 05.2018
  • Assisted in the development and implementation of lesson plans for early childhood education classes.
  • Facilitated room activities to ensure an engaging learning environment.
  • Collaborated with other educators to create meaningful curriculum that met state standards.
  • Ensured safety protocols were followed in accordance with center policies.
  • Responded promptly to parent inquiries regarding their child's progress or behavior.

Nanny

London
09.2016 - 06.2017
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Monitored the children's playtime to ensure safety and wellbeing.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Developed positive relationships with each child by providing nurturing care.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
  • Instructed the children in proper behavior, manners, health habits.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.

Integration Aide

Lynbrook Primary School
07.2015
  • Collaborated with teachers, parents and other professionals to ensure successful student transition into a new environment.
  • Provided guidance and support to students as they adjusted to changes in their educational environment.
  • Facilitated group activities designed to improve communication skills, problem-solving strategies, and self-esteem among students.
  • Monitored classroom behavior while providing positive reinforcement when appropriate.
  • Engaged in ongoing professional development activities to stay current on best practices related to special education services.
  • Incorporated technology tools such as iPads or computers into lessons when needed.
  • Implemented strategies for managing challenging behaviors within the classroom.
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.

Education

Certificate 3 - Children Services

Holmesglen Institute of TAFE
01-2013

Skills

  • Case management
  • Placement Skills
  • Phone Etiquette and Warm Calling Skills
  • Rapport building and problem solving skills
  • Interpersonal sensitivity
  • Talent Acquisition skills
  • Managing Schedules
  • Computer literacy
  • Relationship Building And Rapport
  • Records Management
  • Effective Team work

Accomplishments

  • Highest performing Employment Consultant for April, November 2023 and February 2024 in my Region.

Certification

  • Employee WWCC
  • Full Covid-19 Vaccinations

Timeline

Employment Consultant

APM
07.2022 - Current

Kindergarten Assistant

City Of Casey
02.2022 - 07.2022

Grocery, Bakery and Personal Shopper

WOOLWORTHS
11.2018 - 03.2021

Assistant Educator

Sandringham Children’s Centre
10.2018 - 10.2019

Assistant Educator

Lang Park ELC and Kindergarten
10.2017 - 05.2018

Nanny

London
09.2016 - 06.2017

Integration Aide

Lynbrook Primary School
07.2015

Floating Educator

Platypus Junction
- 11.2021

Certificate 3 - Children Services

Holmesglen Institute of TAFE
Claire Best