Client focused Employment Consultant with nearly two years of experience in case management, complemented by extensive backgrounds in childcare and customer service. My career has been defined by a commitment to delivering unparalleled care and service across diverse customer bases. I possess a versatile skill set that seamlessly translates across various roles, underpinned by exceptional interpersonal abilities, consistent success at meeting KPIs, proficient time management, and a proven track record of thriving in collaborative team settings.
· Provided career focused services, including resume writing, interview preparation, and individualized assessments to match job seekers with suitable opportunities.
· Conducted group seminars on job search techniques, workplace etiquette, and conflict resolution.
· Managed an active caseload of 63 clients, offering ongoing support.
· Met monthly KPI targets, consistently placing three clients into work for seven consecutive months.
· Assisted clients in setting realistic career objectives.
· Developed relationships with potential employers to increase job placement opportunities and advise employers on inclusive workplace practices.
· Collaborated with hiring managers to devise effective recruitment strategies.
· Successfully placed individuals into suitable roles based on skills, abilities, and interests.
· Monitored client progress post-placement to ensure successful integration.