Claire Brooke
Permanent Resident -,Sydney
Summary
Passionate recruitment and talent expert for internal corporate recruitment. Experienced recruitment manager with a track record of success in leading teams and serving high-volume clients including Amazon, Toyota and Lendlease. With the ability to professionally manage internal and external expectations, offering invaluable guidance with a positive attitude.
Results-oriented professional, passionate about driving top talent forward, streamlining recruitment processes, and leading recruitment for $20 million dollar projects and mobilisations.
Overview
8
8
years of professional experience
Work History
Talent Acquisition Specialist
DOWNER GROUP
09.2023 - Current
- Managing partnerships and the end-to-end recruitment process across all portfolios (Health & Education, Defence, Government) for Social Infrastructure (SICS) and Downer (DPS).
- Implemented effective recruitment strategies for SICS mobilisation projects EOFY 24 incuding: Risk and Quality, Assett Management, Land and Housing's new government contract (RAPM).
- Recruitment Lead RAPM: Introduced internal candidate tracking processes, coordinated interview processes and guides, screened and interviewed 53 internal candidates.
- Provided highly confidential interview feedback to SLT and coordinated the high volume onboarding sessions in HR Core.
- Lead the SICS recruitment teams weekly meeting, implement recruitment coordinators support and introduced interview booking processes and pre-employment checks.
- Effectively sourced, onboarded and trained new members of the recruitment team. Ensuring systems access and tools provided. Committed to 1:1s and effectively delegating screenings, hire briefs and pre-employment checks.
- Worked in partnership with management to implement the most effective sourcing strategy for their roles and forecast positions.
Talent Acquisition Partner
LENDLEASE
RFL - Redundancy
10.2022 - 08.2023
- Fully managed the end-to-end recruitment for P&C, Marketing, Legal, Sustainability and IT/Digital. Partnering with senior leaders to fill crucial roles in corporate.
- Managed the Recruitment Resource team and supported the implementation of Reejig.
- Supporting the recruitment team implementation from RPO to In-house. Improving recruitment processes, training the team, and providing ongoing coaching to the wider team members.
- Created sourcing strategies, talent mapping, and LinkedIn Talent Insights to influence our market approach and educate managers.
- Partnered with stakeholders to understand team structures, forecast, and current recruitment requirements.
Senior Recruitment Consultant
MICHAEL PAGE
01.2020 - 10.2022
- Established a client network of HR Managers and Business Partners for organisations such as, NFP, Government, Legal Firms and large Corporates such as Downer.
- Managed the full recruitment process for senior government roles through a neutral vendor supplier and high-volume requirements.
- Business development and negotiating with new and existing clients to drive higher returns.
- Mentored junior recruiters within the team on systems and recruitment processes.
- Building an honest client partnership, providing the best service to find the right talent, via proactive sourcing, referrals, advertising, and talent pooling.
- Implemented recruitment drives to support NFP - Dress For Success.
- Supported the implementation of Salesforce.
Talent Acquisition Business Partner
TOYOTA FINANCIAL SERVICES
RFL - Maternity
01.2019 - 10.2019
- High volume recruitment for Project Management Office as an RPO model, supplied by Hayes.
- Building strong relationships with specialist recruitment agencies for BAs, Project Managers, and Change Managers.
- Recruiting Call Centre (Claims Consultants and Customer Service), managing high volume on-site assessment centres.
- Corporate Services recruitment in Finance, Marketing, Admin, Reception, and EA. Successfully filled within a 1-day turn-around. Managing up to 30 temp and perm roles.
- Direct sourcing via Seek Talent Search, LinkedIn Recruiter, and panel suppliers.
- Reporting weekly hiring and budget data to the Vice President and PMO senior leadership team.
Talent Acquisition Partner
SCOTTISH PACIFIC
RFL - Working Holiday Visa
07.2018 - 12.2018
- Standalone role, reporting into the Head of HR. Managing high-volume corporate functions roles across NSW, VIC, QLD, and WA.
- Providing market insights to CEO, COO, and CMO.
- Redefining recruitment processes for more efficient and cost-effective recruitment. Successfully set up candidate and role tracking.
- Managing the full recruitment lifecycle, including contracts, offer letters, and internal mobility.
- Producing a panel of agencies and negotiating terms.
Senior Talent Acquisition Consultant
IAG
RFL - Working Holiday Visa
01.2018 - 07.2018
- Managing the end-to-end recruitment process nationally, high-volume roles of up to 35 jobs.
- Proactive LinkedIn sourcing, CV screening, arranging interviews, behavioural tests, interview prep, feedback, and contract negotiations.
- Onboarding candidates, initiating pre-employment checks, and drafting contracts.
Branch Manager / Recruitment Contact Centre Manager
PMP RECRUITMENT (UK)
RFL - Travel To Australia
08.2016 - 09.2017
- Successfully opened PMP's National Recruitment Contact Centre. Hired 50 recruiters, collaborating with SLT to implement processes for onboarding.
- Successfully managed the team, morning meetings, and setting targets. Driving a positive culture and managing performance.
- Implementing recruitment tracking processes for assessment centre bookings.
- Achieved total bookings of 900 candidates per week into our agencies across the UK.
- Progressed to Branch Manager (Manchester), leading a team of 5 through high-volume assessment centres, coordinating the hiring process. Successfully hiring 400/month into Amazon.
Education
BSc (Hons) Textile Design and Design Management -
The University of Manchester
Skills
- Business partnering
- Strategic sourcing
- Talent mapping and market insights
- Recruitment lifecycle process improvement
- People management and team training
- Complex portfolio management
- Recruitment forecasting
- Internal mobilisation processes
- High volume recruitment management
- Talent management
References
References available upon request.
Timeline
Talent Acquisition Specialist
DOWNER GROUP
09.2023 - Current
Talent Acquisition Partner
LENDLEASE
10.2022 - 08.2023
Senior Recruitment Consultant
MICHAEL PAGE
01.2020 - 10.2022
Talent Acquisition Business Partner
TOYOTA FINANCIAL SERVICES
01.2019 - 10.2019
Talent Acquisition Partner
SCOTTISH PACIFIC
07.2018 - 12.2018
Senior Talent Acquisition Consultant
IAG
01.2018 - 07.2018
Branch Manager / Recruitment Contact Centre Manager
PMP RECRUITMENT (UK)
08.2016 - 09.2017
BSc (Hons) Textile Design and Design Management -
The University of Manchester
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