Claire Chen
Melbourne,VIC
Summary
Business graduate from the University of Melbourne, with experience in consulting-style projects, market research, and project coordination. Comfortable working in structured, professional environments, and collaborating with diverse stakeholders. Brings a practical, detail-oriented approach to supporting teams with analysis, organization, and execution.
Overview
6
6
years of professional experience
Work History
Project & Operations Intern
Chang-Yuan Electric Power Technology Co. Ltd
Kunming, China
09.2025 - 12.2025
- Analyzed project performance data to identify opportunities for efficiency improvements.
- Organized project documentation, monitored timelines, and maintained accurate data records to support project management activities.
- Facilitated communication and progress tracking between internal teams and external stakeholders.
- Assisted in preparing materials for government and corporate bidding processes.
Student Consultant
The Reach Foundation
East Melbourne, VIC
07.2024 - 11.2024
- Conducted stakeholder interviews and market research, identifying service gaps and operational challenges to enhance consulting strategies.
- Synthesized qualitative insights into clear, actionable recommendations to support business model optimization.
- Coordinated project timelines, internal communication, and risk tracking to ensure on-time delivery of consulting outputs.
- Facilitated discussions on brand positioning and partnership opportunities, contributing to strategies for long-term scalability.
- Collaborated with senior management on strategic planning initiatives for youth mental health services, driving alignment on key objectives.
Manager
International High School Coffee Shop
Nanning, China
07.2020 - 07.2021
- Recruited and managed team, ensuring smooth daily operations and high service quality.
- Oversaw daily operations, optimizing staff scheduling, pricing, cost control, and workflow.
- Analyzed sales performance to improve product mix and service processes, achieving consistent profitability.
Business Intern
YF Life Insurance International Ltd
Honking, China
07.2019 - 08.2019
- Analyzed insurance products and customer segments to enhance risk evaluation and inform client solutions.
- Assisted in preparing customized insurance proposals that aligned with customer needs analysis.
- Developed standardized client needs assessment template, streamlining team process improvements.
- Recognized as part of the “Most Outstanding Team” for strong collaboration and client engagement.
Education
Bachelor of Commerce - Business Management
The University of Melbourne
Melbourne, VIC07-2025
Skills
- Project management
- Data analysis
- Stakeholder communication
- Market research
- Consulting services
- Cross-cultural teamwork
Timeline
Project & Operations Intern
Chang-Yuan Electric Power Technology Co. Ltd
09.2025 - 12.2025
Student Consultant
The Reach Foundation
07.2024 - 11.2024
Manager
International High School Coffee Shop
07.2020 - 07.2021
Business Intern
YF Life Insurance International Ltd
07.2019 - 08.2019
Bachelor of Commerce - Business Management
The University of Melbourne