Summary
Overview
Work History
Education
Skills
Key Skills And Attributes
Career Outlook
References
Timeline
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Claire Dulihanty

Canberra,ACT

Summary

I am a results-oriented and resourceful administrative professional with over 8 years of experience providing invaluable support to high-achieving lawyers, associates, senior associates, and partners. I have a proven track record of meeting and exceeding their professional needs with a meticulous and well-organised approach.

I excel in managing high-volume workloads within fast-paced and ever-evolving environments, consistently delivering precise and effective assistance.

Overview

12
12
years of professional experience

Work History

Executive Assistant, Paralegal and Team Manager

MinterEllison
01.2020 - Current
  • Responsible for day to day management of a team of 10 solicitors in the insurance and corporate risk department of the firm
  • Key responsibilities include opening new matters, managing solicitors' calendars, liaising with clients, preparation of settlement documents, preparation of subpoenas and court documents, processing invoices, managing incoming mail, complex calendar management for the teams, downloading files, preparation of briefing letters to experts and barristers, and tracking and monitoring critical deadlines.

Legal Secretary

Moray & Agnew Lawyers
11.2016 - 12.2019
  • Delivered comprehensive administrative and clerical support to a partner and senior associate in the ACT Workers Compensation department and NSW CTP department of the firm
  • Key responsibilities include involvement in matters relating to ACT Workers Compensation, dictation, managing calendars, liaising with clients, drafting briefing letters to specialists and barristers, drafting settlement documents, drafting subpoenas and court documents, paying invoices, and managing incoming mail.

Legal Assistant & Receptionist

Maurice Blackburn Lawyers
10.2014 - 11.2016
  • Delivered comprehensive administrative and clerical support to solicitors
  • Initially employed as a Receptionist and quickly progressed to a Legal Assistant position
  • Key responsibilities as a Legal Assistant include involvement in matters relating to Comcare, drafting court documents, drafting briefing letters to doctors and barristers, responding to client enquiries, preparing documents for conferences and hearings, drafting correspondence, file management, preparing bills, handling confidential documents, and compiling briefs to barristers
  • Key responsibilities as a Receptionist include organizing meeting rooms, answering telephone calls and enquiries, managing the reception desk, assisting the marketing department, organizing events, collecting and distributing mail, filing, and ordering supplies.

Guest Service Agent

Novotel Canberra
03.2012 - 09.2014
  • Provided assistance to guests' enquiries, performed safety training, maintained high-quality standards in customer service, and received the Employee of the Month award in February 2013.

Education

Skills

  • Task Prioritisation
  • Teamwork and Collaboration
  • Recordkeeping
  • Good Telephone Etiquette
  • Team Management
  • Data Entry
  • Data Management
  • Project Planning

Key Skills And Attributes

  • Proven commitment to excellence in client service, with demonstrated expertise in generating innovative solutions and practical, tailored services adapted to the needs of customers
  • Enthusiastic team member, with extensive experience working in proactively team environments to achieve shared goals
  • Keen ability to work unsupervised, including setting priorities and monitoring workflows to deliver timely and quality services
  • Strong administrator with a high attention to detail and ability to produce accurate work
  • Natural aptitude to liaise with a diverse range of internal and external stakeholders
  • High level of confidentiality, ethical behaviour and professional image

Career Outlook

 I am a dynamic and enthusiastic professional actively pursuing opportunities to leverage my versatile skill set. With a strong aptitude for interpersonal communication and the ability to excel both in collaborative team environments and as an independent contributor, I am dedicated to continuous growth through ongoing training and professional development.

My unwavering commitment to achieving organizational objectives and exceeding customer expectations, coupled with my exceptional problem-solving capabilities, showcases my proactive and can-do attitude. I approach challenges with a hands-on, solution-driven approach, and I am fully prepared to tackle any task with determination and efficiency.

References

References available upon request. Kindly contact me first, and I’ll be happy to provide them.

Timeline

Executive Assistant, Paralegal and Team Manager

MinterEllison
01.2020 - Current

Legal Secretary

Moray & Agnew Lawyers
11.2016 - 12.2019

Legal Assistant & Receptionist

Maurice Blackburn Lawyers
10.2014 - 11.2016

Guest Service Agent

Novotel Canberra
03.2012 - 09.2014

Claire Dulihanty