Claire Duncum
Sunshine Coast,Qld
Summary
Dedicated and seasoned Business Manager adept at meticulously overseeing and optimising daily business operations, consistently striving for enhancement. A collaborative team player, offering invaluable insights and services that expedite analytics, decision-making processes, and foster innovation, all geared towards fortifying and streamlining finance functions. With a rich tapestry of over 15 years' experience spanning four diverse countries, bringing a wealth of global perspective and adaptability to any professional setting.
Overview
17
17
years of professional experience
Work History
Business & Finance Manager
Always Human Group Marketing Agency
07.2021 - Current
- Overseeing day-to-day running of all departments
- Advising leaders and stakeholders on financial, compliance and organisational matters
- Design and implement business plans and strategies to promote attainment of goals and objectives that tend to growth and prosperity
- Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
- Maintain relationships with partners/vendors/suppliers
- Ensure adherence to legal rules and guidelines
- Establish cost parameters and manage the overall P&L of this company
- Prepare annual budgets as per business strategies
- Assess overall company performance against objectives
- Identify new metrics to drive business performance relative to strategic priorities while minimising risk
- Drive value within the business through margin enhancement, lowering costs and driving operational efficiencies
Head of Tax & Accounting
Kelly+Partners
09.2015 - 01.2020
- Supervise the work of bookkeepers and provide feedback and counsel to improve efficiency and effectiveness
- Organise and coordinate the team in ways that ensure maximum productivity
- Understand clients needs and expectations and that the work product is client-focussed, clear, accurate and well-presented
- Manage and participate in BAS preparation and lodgement
- Manage various tax issues in a timely and compliant manner
- Ensure work is delivered timely and in compliance with regulatory requirements
- Produce monthly management reports along with trend and KPI graphs relevant to the client
- Preparation of the Financial Statements
- Schedule appropriate information and detail to support accurate budgeting and forecasting
- Prepare cash flow forecasts; cash flow management
- Assist with year-end audit and statutory accounts
- Attend regular client meetings to discuss business strengths, weaknesses, opportunities and threats
- Discuss plans to resolve risks - both financial and business.
Commercial Finance Analyst
Sodexo UK – Food & Hospitality Services: Education
06.2012 - 04.2015
- Preparation and review of annual operational budgets & monthly forecasts
- Liaise and establish solid relationships with key stakeholders with a view to assist as well as become the “go to” finance person supporting the business unit
- Lead monthly finance reviews with account directors
- Proactively highlight future performance concerns and opportunities to account teams, and take an active role in planning activities to remediate gaps to target
- Liaise extensively with account managers in the division to provide meaningful analysis and commentary
- Production of monthly reporting packs which reconcile the management accounts within BI to Group Reporting for divisional director/business reviews
- Complete financial models to enable robust and accurate monthly performance reporting
- Assist with the improvement of current financial models
- Attend monthly business reviews with business leaders highlighting risks and opportunities to budget within the division
- Prepare and present Executive financial performance presentations for the division against budget as well as providing an in-depth KPI analysis
- Provide collaborative analytical support to the sales account teams to enable them to meet financial targets and maximize return on investment
- Attend client meetings to discuss the financial performance of their contracts and resolve queries.
SAP Implementation Analyst
Vodafone Qatar
10.2011 - 04.2012
- Initiate finance data migration from Oracle to SAP system, validating data for the IT team from a financial perspective, liaising with different personnel and departments to develop a robust and useful reporting tool
- Provide in-house and on the job training to finance team, communicating to both finance and non-finance personnel in a formal and informal manner.
Auditor
BDO South Africa Inc
01.2007 - 08.2011
- Review audit files, critically reviewing to identify process improvements and business issues
- Production, analysis of key performance indicators, with comparisons to industry averages and similar status companies
- Communication of this analysis to clients to drive their business performance
- Facilitate client meetings to resolve issues, risks (both financial and business) and communication of findings relating to financial audit and internal process suggestions
- Reporting directly to audit director.
Education
Chartered Accountant -
The South African Institute of Chartered Accountants (SAICA)
2011
Certificate in The Theory of Accounting - Auditing
South African Institute of Chartered Accountants
2011
Bachelor of Accounting Science (Honours) - Accounting And Finance
University of South Africa
2009
Skills
- Financial Management
- Budgeting & Analysis
- Project Management
- Employee Management
- Systems Implementation
- Commercial & Business Acumen
- Strategic Business Partner
Affiliations
- Institute of Public Accountants
- South African Institute of Chartered Accountants
- BAS Agent - Tax Practitioners Board Australia
Timeline
Business & Finance Manager
Always Human Group Marketing Agency
07.2021 - Current
Head of Tax & Accounting
Kelly+Partners
09.2015 - 01.2020
Commercial Finance Analyst
Sodexo UK – Food & Hospitality Services: Education
06.2012 - 04.2015
SAP Implementation Analyst
Vodafone Qatar
10.2011 - 04.2012
Auditor
BDO South Africa Inc
01.2007 - 08.2011
Chartered Accountant -
The South African Institute of Chartered Accountants (SAICA)
Certificate in The Theory of Accounting - Auditing
South African Institute of Chartered Accountants
Bachelor of Accounting Science (Honours) - Accounting And Finance
University of South Africa
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