Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Ferguson

MADELEY,WA

Summary

I am a Senior HR Generalist experienced in providing advice and support to employees, senior management and partners. I have a proven ability to develop and maintain credibility and strong professional relationships by providing timely and value-add support, advice and frameworks to fulfill business objectives.

My passion is talent acquisition and management, employee engagement, DEI and culture, and my humanistic and consultative approach combined with a results-focused orientation, commercial outlook and ability to build trusted relationships has contributed to my success as an effective and trusted HR Specialist.

Overview

18
18
years of professional experience

Work History

HR Business Manager

Squire Patton Boggs
08.2010 - Current

Support the culture, strategy and values of Squire Patton Boggs by:

  • Managing and coordinating the recruitment, selection and appointment of legal, secretarial and shared services staff in the Perth office and provide advice on resourcing and recruitment issues;
  • Implementing best practise talent acquisition processes and procedures, including sourcing candidates through direct recruitment methods and market searches, and developing a pipeline of external talent for critical roles and those roles with a recognised skill shortage in the market.
  • Liaising with recruitment agencies, implementing firm placement agreements and co-ordinating the advertising of positions in relevant mediums.
  • Championing and developing strategic sourcing initiatives to support diversity across the AU firm;
  • Responsibility for the Vacation Clerk and Graduate recruitment programs for Perth, including university sponsorship;
  • Managing and coordinating the AU firm's Diversity, Equity & Inclusion program;
  • Management of the Perth secretarial team, including wellbeing, career development, allocations and workflow;
  • Management of the Perth Graduates, including career development and wellbeing;
  • Providing appropriate performance management and disciplinary advice to Partners and Managers, including conducting performance meetings alongside Partners and Managers;
  • Reviewing and implementing the firm's policies and procedures to ensure best possible continuous improvement;
  • Coordinating HR projects and programs for the AU firm;
  • Determining remuneration, reflecting both financial and non-financial performance, for legal, secretarial and shared services staff and facilitate the annual salary and performance review processes;
  • Responsible person for the HR Assistant.

HR Officer

Patersons Securities
09.2009 - 08.2010
  • Coordinate national recruitment of permanent and temporary staff for all areas of the business (including: advertise staff vacancies, assess applications, interview applicants, reference check and make recommendations to management about staff appointments).
  • Manage the annual salary review process including collation of market data for all salaried roles within the Company.
  • Manage the annual performance review process for all employees – this included creating new performance review forms for advisers, salaried employees and managers.
  • Assist managers with performance management and employee relation issues.
  • Consult with managers/employees regarding training and development requirements – arrange training (internal and external).
  • Coordinate local and national training programs.
  • Policy development and maintenance.
  • Provide advice to all employees and managers on company policies, award legislation, and industrial relations matters.
  • Assist the HR Manager in creating and implementing HR initiatives aligned with Patersons’ vision and values.
  • Assist the HR Administrator with HR administrative duties including: employee contracts, induction paperwork, employee correspondence, industry specific training requirements (i.e.
    RG146 and ADA).
  • Coordinate work experience candidates.
  • Assist the HR Manager with content management review and maintenance of the company Intranet.

Talent Coordinator

Advanced Well Technologies Pty Ltd
08.2008 - 07.2009
  • Coordinate all training activities from a centralised point (internal and external training), including sourcing appropriate courses/providers, advertising courses, organising training and evaluating courses.
  • Created and implemented a company-wide Training and Development Program including individual Talent Development Plans (see achievements).
  • Coordination of probation and performance reviews.
    Created and implemented a company-wide Mentoring Program (see achievements).
  • Policy and procedure development.
  • Assisted managers with performance management.
  • Coordinated the company Wellbeing Program.
  • Designed, implemented and coordinated the company Reward and Recognition Program.
  • Budget tracking and maintenance.
  • Conduct Exit Interviews; coordinate Exit Interview data on an annual basis for reporting purposes.
  • Be a source of advice and first point of contact to all staff on company policies and employee relations matters.
  • Recruitment and mobilization of international and local contractors for both offshore and onshore roles within Australia and overseas.
  • Coordination of travel including bookings and management.
  • Provide assistance to the Global Talent Manager in the preparation of the monthly Board reports.
  • Organise events as part of Talent public relations and Wellbeing Program.
  • Assisted in the implementation of a new ERP / HRIS.

HR Officer

Australian Finance Group
06.2006 - 05.2008

Recruitment Consultant (Information Technology)

David Christie & Associates
06.2005 - 06.2006

Education

Bachelor of Arts (Hons) - Psychology

University of Western Australia
Perth, WA
2004

Bachelor Of Commerce - Marketing

University of Western Australia
Perth, WA
2002

Skills

  • Results focused orientation
  • Commercial outlook
  • Effectively communicates and builds rapport with all organisational levels
  • Operates successfully within time constraints
  • Resilient in the face of challenge
  • Flexibility and capability to work in rapidly changing organisations
  • Demonstrates systematic approach to improving processes and increasing efficiencies

Timeline

HR Business Manager

Squire Patton Boggs
08.2010 - Current

HR Officer

Patersons Securities
09.2009 - 08.2010

Talent Coordinator

Advanced Well Technologies Pty Ltd
08.2008 - 07.2009

HR Officer

Australian Finance Group
06.2006 - 05.2008

Recruitment Consultant (Information Technology)

David Christie & Associates
06.2005 - 06.2006

Bachelor of Arts (Hons) - Psychology

University of Western Australia

Bachelor Of Commerce - Marketing

University of Western Australia
Claire Ferguson