Summary
Overview
Work History
Education
Skills
Volunteer History
Timeline
Generic

Claire Greenwood

Point Cook

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience

Work History

CHILD & FAMILY SUPPORT ASSISTANT

Wyndham City Council
11.2024 - Current
  • Enter Birth Notices into the Child Development Information System.
  • Book appointments for newborn babies at one of the many Maternal Child Health rooms across Wyndham City.
  • Liaising with Hospital Staff and Maternal Health Nurses.
  • Provide Team Leaders with daily summary of Birth Notices.

ADMINISTRATION & CUSTOMER SERVICE

Jamieson Way Community Centre
09.2022 - Current
  • Connect with customers to address questions and provide information through phone, email and in-person.
  • Increase customer satisfaction by providing professional and courteous front desk support.
  • Prepare and edit documents to produce precise, accurate and professional communication.
  • Provide Orientations for hirers of Centre rooms, including issuing keys and alarm codes.
  • Assemble Food relief crates for approx 80 families each week.
  • Cash handling and monthly banking.
  • Create eye-catching displays to promote Centre activities & programmes, Community events, Campaigns and Holidays.

SMALL BUSINESS OWNER

Paint My Party
01.2015 - Current
  • Enhance client satisfaction by providing high-quality face painting services at various events.
  • Increase repeat business by building strong relationships with clients and maintaining a professional attitude.
  • Adhere to strict hygiene standards in the use of brushes, paints, and other materials to maintain client safety during application.
  • Customize face paint palettes and design menus according to specific themes or event requirements, showcasing versatility in design capabilities.
  • Streamlined setup and breakdown processes for efficient transitions between events, minimizing downtime.

ASSISTANT MANAGER & MAKEUP ARTIST

Minifies Makeup
02.2001 - 03.2011
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Scheduled staff shifts and client appointments to ensure proper coverage during peak hours.

Education

Certificate IV - Makeup Design & Production

Design & Arts College of New Zealand
2000

Skills

  • Customer service excellence
  • Calendar Management
  • Clear Communication
  • Microsoft 365
  • Multitasking Abilities
  • Attention to detail
  • Help Desk Support
  • Adaptability and Flexibility
  • Data Entry
  • Arabic Language (beginner)

Volunteer History

Alamanda College Fundraising Committee, 2015-2019

Tasks included purchasing stock for Fundraising stalls, rostering volunteers, set up and pack down, merchandising, point of sale.


Inner West Meal Share, 2023 - Current

Collecting excess bread from a local bakery and distributing to community members in need. This requires a friendly empathetic demeanour and good time management skills. Tasks include; Social Media posts, packing a large amount of bread in a timely manner, fair and equal distribution. 

Timeline

CHILD & FAMILY SUPPORT ASSISTANT

Wyndham City Council
11.2024 - Current

ADMINISTRATION & CUSTOMER SERVICE

Jamieson Way Community Centre
09.2022 - Current

SMALL BUSINESS OWNER

Paint My Party
01.2015 - Current

ASSISTANT MANAGER & MAKEUP ARTIST

Minifies Makeup
02.2001 - 03.2011

Certificate IV - Makeup Design & Production

Design & Arts College of New Zealand

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Claire Greenwood