Claire Harrison

• Build collaborative relationships with partners to support strategic business, people & culture objectives.
• Manage partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Cultivate forward-thinking, inclusive, and performance-oriented business cultures focused on innovation.
• Work with a number of high-performance executive teams to improve leadership, people & culture.
• Create strategic learning solutions for client partners that align to business goals & objectives.
• Research, development, creation & delivery of training programs online and offline.
• Create comprehensive learning materials.
• Facilitate an environment of continuous learning, innovation and creativity.
• Provide executive coaching & leadership training for emerging and senior leaders across the public and private sectors.
• Collect data on program efficacy through feedback analysis and implement solutions for improvement.
• Enhance engagement by incorporating interactive activities and real-world examples into programs.
• Design stimulating learning environments that foster curiosity, creativity, and critical thinking.

Key accounts include the NSW Government, Australian Federal Government, Spotify, Omnicom Group, IAB Australia, The Hatchery, The Growth Faculty.

• Responsible for the sales, strategy, research & insights, advertising operations, digital services & branded content teams (40 people).
• Manage, shape and direct the commercial strategy for the business.
• Negotiate and manage all key partner relationships
• Provided extensive leadership by effectively communicating strategic goals and plans.
• Developed strategic initiatives based upon company objectives aimed at accelerating growth.
• Implemented strong training programs enabling my team to improve and build upon their professional and personal growth.
• As a key member of the executive leadership team, provide exceptional leadership within the business.

• Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
• Developed strong client relationships for improved customer satisfaction and repeat business.
• Expanded market share with targeted sales initiatives and strategic partnerships.
• Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
• Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
• Launched new products successfully by collaborating with cross-functional teams and executing comprehensive go-to-market plans.
• Mentored junior sales staff, fostering professional growth and contributing to overall team success.
• Analyzed market trends to identify new opportunities for business expansion and growth.
• Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
• Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
• Delivered engaging presentations at industry events, showcasing company offerings and attracting prospective clients.
• Conducted regular territory analyses to ensure optimal resource allocation and maximum coverage of target markets.
• Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
• Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Evaluated performance against goals and implemented appropriate development plans.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
• Coordinated with other departments to provide smooth execution of sales initiatives.