Organized and dependable law and commerce student with experience in managing multiple priorities and achieving results in a prompt and professional manner. Demonstrated competency within the legal sphere and eager to expand knowledge and provide value to the company
Overview
2
2
years of professional experience
Work History
Legal Volunteer
RUAH Legal Services
Perth
06.2024 - Current
Assists with answering incoming calls on the telephone advice line and addressing the suitability of matters
Refers legal matters appropriately
Facilitates intake process for potential clients including phone interviews
Drafting legal advice, initial letters and court documents
Assisting in conducting legal research as directed by lawyers
Volunteer Law Clerk
Fremantle Community Legal Centre
Fremantle
02.2024 - Current
Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
Supported solicitors in organizing case materials and drafting legal documents including chronologies, file notes, letters of engagement and memorandums.
Supported legal team by conducting research, gathering information and interpreting legal documents.
Attended duty court to assist staff with administering legal advice and note taking
Customer Service Officer
Lords Recreation Centre
Subiaco
01.2022 - Current
Enhanced customer satisfaction by efficiently resolving inquiries and concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
Assisted with making bookings, taking invoice payments, filing and scanning membership paperwork
Provided exceptional customer service through phone, email, and in-person channels