Claire Maddy
South Albury,NSW
Summary
Dental Nurse with a proven track record at MP Dental, enhancing patient satisfaction and improving infection control standards. Experience in implant surgery and interpersonal communication, demonstrating exceptional professionalism and organizational skills. Excels in a fast-paced environment, significantly contributing to team success and efficient dental care delivery.
Overview
15
15
years of professional experience
Work History
Dental Nurse
MP Dental
05.2021 - Current
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
- Increased patient satisfaction with timely scheduling, confirmation calls, and follow-up reminders.
- Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
Receptionist
Quest Apartments
01.2017 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Onsite managment.
Cashier
Mcdonalds
01.2010 - 01.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate III And IV - Dental Assisting And Radiography
TAFE NSW
Albury, NSW01.2023
Skills
- Oral surgery support
- Appointment Scheduling
- Orthodontic Treatment Assistance
- Special needs patients care
- Inventory Management
- Infection control expertise
- Time management abilities
- Interpersonal Communication
- Professionalism
- Task Prioritization
- Assisting with Dental Implants
- Organizational Skills
Timeline
Dental Nurse
MP Dental
05.2021 - Current
Receptionist
Quest Apartments
01.2017 - 01.2018
Cashier
Mcdonalds
01.2010 - 01.2014
Certificate III And IV - Dental Assisting And Radiography
TAFE NSW
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