Claire McDonald
Hope Island,QLD
Summary
Diligent and driven Paralegal eager to transition back into the legal field. Seeking growth and career development in a challenging position to leverage strong interpersonal, organisational, attention to detail and communication skills to excel in a legal environment again.
Overview
17
17
years of professional experience
Work History
Administrative Assistant /Personal Assistant to Director
Zimmermann Facade Solutions
06.2023 - Current
- Oversaw all administrative tasks - handling incoming calls, mail, bills and invoices. Professional yet friendly approach with adaptable attitude to achieving deadlines.
- Contributed to positive work environment through professional demeanor and strong interpersonal skills.
- Excellent communication skills - Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Sales Consultant Manager
Arbonne International
09.2016 - 06.2023
- Led a team of 50+ sales consultants providing coaching and performance feedback for continuous improvement, resulting in a 500% increase in business turnover in 4 years and being recognised at top 2% of the company.
- Emphasis on building relationships and client retention.
- Strong leadership and communication skills both written and verbal - delivered regular online and in person trainings.
- Promoted to leadership levels - involved in initiating and rolling out key strategies to increase business revenue and maximise customer experience.
- Excellent organisational skills. Works well under pressure to prioritise and manage deadlines.
Stay at Home Mum
Me
03.2010 - 09.2016
- Acted as primary carer raising 3 children
Paralegal
Harper McLeod LLP
01.2007 - 03.2010
- Assisted principal Solicitor acting for the Scottish Crofting Commission, InBev UK and private residential clients - Managed caseload of 30+ files at any given time.
- Drafted, reviewed and revised legal documents including Deeds, Loan Agreements, Lease Agreements, Personal Guarantees, Legal Discharges, Legal Mortgages whilst maintaining client files and managing deadlines.
- Conducted property searches, including Land Registry checks to verify ownership and identify any potential issues.
- Acted as initial point of contact for clients, answering queries, providing updates throughout and delivering friendly, efficient, and personal service from start to finish, attributing to 100% tender retention.
- Proactive and adaptable attitude with ability to work both independently and as part of a team.
Education
Bachelor of Laws With Criminology -
Southampton Solent University
England, UK2005
Skills
Strong communication & organisation skills
Ability to work at a fast pace
Client Relations
Results driven
Attention to detail
Independent leader & Collaborative Team Player
Timeline
Administrative Assistant /Personal Assistant to Director
Zimmermann Facade Solutions
06.2023 - Current
Sales Consultant Manager
Arbonne International
09.2016 - 06.2023
Stay at Home Mum
Me
03.2010 - 09.2016
Paralegal
Harper McLeod LLP
01.2007 - 03.2010
Bachelor of Laws With Criminology -
Southampton Solent University
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