Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Claire Sadler

Torquay,VIC

Summary

Dynamic professional with a strong background in guest services, administration and nursing at Royal Children's Hospital. Proven ability to enhance client satisfaction through personalized care plans and effective problem-solving. Skilled in critical thinking and communication, fostering teamwork and collaboration to achieve exceptional outcomes in fast-paced environments.

Professional healthcare worker with solid preparation for emergency and first aid situations. Proven ability to remain calm under pressure, administer effective care, and collaborate seamlessly with team members. Highly adaptable and reliable, always ready to meet evolving needs and ensure optimal patient outcomes. Strong skills in patient assessment, paired with compassionate and empathetic approach.

Overview

22
22
years of professional experience

Work History

Guest Services and Support

Deśa Retreat
02.2024 - Current

Currently manage the NDIS STA/Respite program at Deśa Retreat. As well as guest services and support.

  • Streamlined reservation processes for increased efficiency and customer satisfaction.
  • Conducted thorough assessments of potential clients, identifying their unique needs and determining appropriate respite services.
  • Implemented innovative solutions to address guest complaints quickly, maintaining positive relationships with customers.
  • Ensured regulatory compliance by maintaining up-to-date knowledge on relevant laws and guidelines governing respite care provision.
  • Collaborated with local vendors to provide unique guest experiences, enhancing overall reputation in the industry.
  • Enhanced client satisfaction by implementing personalized care plans and coordinating respite services.

Pregnanacy and Birth Education and Support

Self-employeed
01.2010 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.

Registered Nurse

Royal Children's Hospital
01.2003 - 09.2012
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Education

Bachelor of Nursing - Nursing

Australian Catholic University
Melbourne, VIC
11-2003

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Decision-making

Accomplishments

Received a scholarship for Play Like a Girl 'Empowered to Lead' program completed in 2024. A global network of women and girls, fuelled by a passion for sport and driven by a mission to create equal opportunities.

Timeline

Guest Services and Support

Deśa Retreat
02.2024 - Current

Pregnanacy and Birth Education and Support

Self-employeed
01.2010 - Current

Registered Nurse

Royal Children's Hospital
01.2003 - 09.2012

Bachelor of Nursing - Nursing

Australian Catholic University
Claire Sadler