Claire Soulos
Sydney
Summary
ACA registered counselling professional with strong a foundation in mental health support and client advocacy. Successfully implemented individualised treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Intake Counsellor
New Vision Psychology
10.2023 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
Client Intake Specialist/Student Counsellor
Lysn Psychology
11.2022 - 10.2023
- Conducted initial client assessments to ensure accurate data collection and streamlined onboarding process.
- Coordinated with various departments to maintain smooth client intake procedures and improve client satisfaction.
- Provided clients with detailed information on services offered, fostering informed decision-making.
- Managed intake documentation to support compliance with regulatory standards.
Crisis Counselor
Lifeline
10.2022 - 10.2023
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
Student Counsellor
Embrace the Moment Psychology
02.2021 - 02.2022
- Participated in ongoing professional growth opportunities like conferences, workshops, and webinars to stay current on best practices in the field of school counseling.
- Provided crisis intervention support as needed, addressing urgent mental health concerns and connecting students with appropriate resources for ongoing care.
Education
Master of Science - Master's in Professional Psychology
The University of New England
Sydney, NSW03-2026
Bachelor of Science - Majoring in Psychology And Counselling
The University of Notre Dame
Sydney, NSW02-2021
Skills
- Skilled in intake interviewing
- Counseling
- Mental health support
- Behavior monitoring
- Crisis intervention techniques
- Psychoeducation
- Treatment Planning
- Suicide prevention
- Multicultural competence
Certification
- First Aid Certification
- ACA Registered Counsellor
- Working with Children Check
- Police Check
Timeline
Clinical Intake Counsellor
New Vision Psychology
10.2023 - Current
Client Intake Specialist/Student Counsellor
Lysn Psychology
11.2022 - 10.2023
Crisis Counselor
Lifeline
10.2022 - 10.2023
Student Counsellor
Embrace the Moment Psychology
02.2021 - 02.2022
Master of Science - Master's in Professional Psychology
The University of New England
Bachelor of Science - Majoring in Psychology And Counselling
The University of Notre Dame
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