Claire Street

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
• Greeted customers and answered questions to share information about products, availability, and pricing.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Assisted with showroom displays and visual merchandising.
• Assisted customers with prompt and polite support in-person and via telephone.
• Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.

• Greeted customers, assisted with product choices and provided information about the products.
• Served customers at checkout, processed exchanges, refunds and returns. Processed customer orders to warehouse.

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Stock pricing, merchandising and displays.
• Working as a team to reach set store sales goals.

•Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.