Hardworking employee with customer service experience in both hospitality and retail environments. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Nita Lake Lodge
Whistler, BC - Canada
12.2024 - 05.2025
Greeted incoming guests to escort to assigned dining area and present menus.
Managed reservations, waitlists, and special requests for large parties.
Assisted staff by serving food and beverages or bussing tables.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Restaurant Support
The Longhorn Saloon
Whistler, BC - Canada
11.2024 - 01.2025
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Delivered food orders to tables in a timely manner according to company standards.
Followed health code standards while handling food and beverage items.
Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Sales Associate
Segals Outdoor Furniture
Alfred Cove, WA
09.2021 - 10.2024
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
Greeted customers and answered questions to share information about products, availability, and pricing.
Used POS system to process sales, returns, online orders, and gift card activations.
Assisted with showroom displays and visual merchandising.
Assisted customers with prompt and polite support in-person and via telephone.
Completed opening, closing, and shift change tasks efficiently to keep store ready for guests
Education
Bachelor of Environmental Design
The University of Western Australia
Nedlands, WA
10-2024
High School Diploma -
Kennedy Baptist College
Murdoch, WA
11-2020
Skills
Customer service
Problem-solving
Payment processing
POS system operations
Verbal and written Communication
Teamwork and collaboration
Certification
Responsible Service of Alcohol
Serving It Right - Canadian Responsible Beverage Service License