Claire Thornton
Mansfield,QLD
Summary
Friendly, enthusiastic and extremely motivated to constantly develop my professional skills. Detail-oriented individual with exceptional communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Phlebotomist
Mater Misericordiae Hospital
04.2012 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Recorded specimen collection and processing meticulously to meet hospital protocol requirements.
- Adhered to infection control standards, ensuring a sterile environment during all phlebotomy procedures.
- Communicated with patients to clarify procedures, reducing anxiety and building confidence in healthcare services.
- Participated in continuous education programs to stay updated on advancements in phlebotomy practices and technologies.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Collected, labeled, and processed blood samples ensuring accuracy and timely delivery to laboratory.
Education
Certificate III in Pathology
Mater Education
Brisbane, QLD04.2012
Year 12 Certificate
Clairvaux Mackillop College
Brisbane, QLD11.2005
Skills
- Venipuncture expertise
- Patient care
- Specimen handling
- Patient confidentiality
- Customer service
- Social perceptiveness
- Active listening
- Computer proficiency
- Conflict resolution
References
Steven Guihot
Trainer - Mater Education
Previous Manager - Mater Pathology
0419795857
Julie Hayes
Senior Phlebotomist -Mater Pathology
0407 696 025
Timeline
Phlebotomist
Mater Misericordiae Hospital
04.2012 - Current
Certificate III in Pathology
Mater Education
Year 12 Certificate
Clairvaux Mackillop College