Claire Turner
West Ryde,NSW
Summary
I'm quite adaptable and enjoy collaborating and communicating in a team environment. I'm hardworking with several years of experience and solid background in food service field. And I'm highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
RSL Club
Merimbula, NSW
10.2020 - 01.2021
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Greeted customers, answered questions and recommended specials to increase profits.
Health Services Assistant
South East Regional Hospital
Bega, NSW
01.2019 - 12.2020
- Collaborated with other healthcare professionals to ensure quality care for all patients.
- Provided support to medical staff with tasks such as taking vital signs, measuring height and weight, entering data into the electronic health records system, and providing patients with instructions.
- Assisted with minor procedures such as wound dressing changes or suture removals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
Waitress
Grapevine
Merimbula, NSW
10.2018 - 08.2020
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout meal service to ensure satisfaction.
Waitress
Cuppaz
Eden, NSW
01.2017 - 10.2018
- Maintained a clean work station by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Took orders for food and drinks and delivered them to guests.
- Provided accurate change for cash transactions using a cash register system.
- Bussed tables as needed during peak hours.
Education
High School Diploma -
Eden Marine High School
Eden, NSW12-2020
Bachelor of Arts - Archaeology
Macquarie University
North Ryde, NSWBachelor of Arts - Acting
JMC Academy
Ultimo, NSWSkills
- Order Accuracy
- Customer Service
- Team Collaboration
- Table Bussing
- Complaint resolution
- Order Taking
Certification
- Cert III in Health Services Assistance
- Cert II in Hospitality
- RSA
- RCG
Timeline
Waitress
RSL Club
10.2020 - 01.2021
Health Services Assistant
South East Regional Hospital
01.2019 - 12.2020
Waitress
Grapevine
10.2018 - 08.2020
Waitress
Cuppaz
01.2017 - 10.2018
High School Diploma -
Eden Marine High School
Bachelor of Arts - Archaeology
Macquarie University
Bachelor of Arts - Acting
JMC Academy
- Cert III in Health Services Assistance
- Cert II in Hospitality
- RSA
- RCG
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