Claire Vale
Calamvale,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Receptionist
Sodexo/Marsh McLennan
11.2023 - Current
- Answered phone promptly and directed incoming calls to correct employees.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines whilst working on projects.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Provided AV support
Workplace Coordinator
Sodexo
03.2020 - 02.2022
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided AV support and successfully managed large events for our clients
- Successfully achieved a platinum level WELL Certification for our client.
Cleaner
06.2019 - 03.2020
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- I was promoted from this role to Workplace Coordinator
Education
Diploma of Nutrition -
Torrens University Australia
Brisbane, QLD06.2025
Higher School Certificate -
Colyton High School
Colyton, NSW01.2017
Skills
- Advanced Administration
- Project Management
- Fantastic customer service skills
- Problem Solving
- Proficient in Microsoft Suite
- Work well under pressure
- Organization skills
- Telephone skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Multitasking Abilities
References
Available upon request.
Accomplishments
I was the project lead for Merck Sharp and Dohme's WELL Certification journey and successfully obtained a platinum level certification for their Sydney office
Timeline
Receptionist
Sodexo/Marsh McLennan
11.2023 - Current
Workplace Coordinator
Sodexo
03.2020 - 02.2022
Cleaner
06.2019 - 03.2020
Diploma of Nutrition -
Torrens University Australia
Higher School Certificate -
Colyton High School
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