Clancy Reynolds
Bondi Junction,New South Wales
Summary
Diligent asset to FOH staff with a strong background in customer service and front-of-house operations. Proven ability to enhance guest experiences while maintaining positive and welcoming environment. Demonstrated effective communication and problem-solving skills.
Also offers an excellent and deep understanding of art and musical culture, giving an extremely useful ability to help guests in all facets of their experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Staff
Dendy
01.2022 - 01.2024
- Established a welcoming atmosphere by greeting each guest warmly, and helped guide guests through the cinemas clearly and invitingly.
- Contributed to positive guest experiences by assisting with movie recommendations and knowledgeably answering questions relevant to the programme of the night.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at their seats when in need of assistance.
Front of House
Macelleria
05.2021 - 12.2021
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
- Maintained cleanliness standards throughout the front of house areas, ensuring an excellent environment for guests.
- Expedited order completion by effectively communicating with the front of house staff regarding special requests or dietary restrictions.
Education
Bachelor of Arts - Composition
University of Sydney
Sydney, NSW06-2025
Skills
- Music theory
- Composition techniques
- Music software
- Customer service
- Event coordination
- Time management
- Memory retention
- Language skills
Accomplishments
Has managed multiple successful (both artistically and economically) musical events in their personal life. In particular from 2020 forwards, where they have been involved in the assistance numerous events.
Supervised team of 5 staff members.
Certification
- Barista Level 1 and Level 2 Certifications – Specialty Coffee Association.
Timeline
Front of House Staff
Dendy
01.2022 - 01.2024
Front of House
Macelleria
05.2021 - 12.2021
Bachelor of Arts - Composition
University of Sydney
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