Clara SONGIS
Melbourne,VIC
Summary
I'm French girl looking for work in catering.
I'm hard worker, dynamic and active.
Enthusiastic and reliable professional looking to learn new skills.
I am motivated and I learn quickly
Overview
7
7
years of professional experience
Work History
Stable Hand
Brisbourne Racing
09.2023 - 12.2023
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked with ranch hands to clean stables and riding areas.
- Maintained saddles, bridles and riding gear and helped fit items to specific horses.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Barmaid
Wampark
07.2023 - 08.2023
- Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
- Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
- Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
- Checked daily requisition and placed orders to maintain well-stocked bar and boost profits.
Head Waitress
Pagu's Monchu's
12.2022 - 05.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- lo
Grape Picking
Lelarge Pugeot
09.2022 - 09.2022
- Worked fast to meet assigned daily picking quotas.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Lead Animator
Destination Jeux
06.2022 - 08.2022
- Combined technical and artistic abilities to accomplish challenging animation objectives.
Head Waitress
Le Panoramique
02.2022 - 04.2022
- Managed food resources, memorized orders, and coordinated customer service.
Bamaid
Yoonly And Friend
12.2021 - 02.2022
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Checked daily requisition and placed orders to maintain well-stocked bar and boost profits.
Picking Packer
Champagne Gautherot
09.2021 - 09.2021
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Assistant Restaurant Manager
Les Passionés
06.2021 - 09.2021
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to 10 restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Head Waitress
Les Passionés
06.2020 - 10.2020
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal section of tables.
- Greeted new customers, discussed specials, and took drink orders.
Head Waitress
Le Taburle
12.2019 - 03.2020
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Head Waitress
Cap Vacance
06.2019 - 10.2019
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Bussed and reset tables to keep dining room and work areas clean.
Housing Coordinator
Scol Voyage
12.2018 - 04.2019
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
Tourism Manager
UCPA
10.2017 - 10.2018
- Demonstrated superior professionalism while interacting with customers and vendors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Tourism Officer
UCPA
09.2016 - 09.2017
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Tourism - Tourism
ETS Ecole Européenne
France2018
Skills
- Conflict Resolution Techniques
- Staff Development Talent
- Staff Supervision
- HACCP Certification
- RSA
Languages
French
Bilingual or Proficient (C2)
English
Limited Working
Spanish
Limited Working
Timeline
Stable Hand
Brisbourne Racing
09.2023 - 12.2023
Barmaid
Wampark
07.2023 - 08.2023
Head Waitress
Pagu's Monchu's
12.2022 - 05.2023
Grape Picking
Lelarge Pugeot
09.2022 - 09.2022
Lead Animator
Destination Jeux
06.2022 - 08.2022
Head Waitress
Le Panoramique
02.2022 - 04.2022
Bamaid
Yoonly And Friend
12.2021 - 02.2022
Picking Packer
Champagne Gautherot
09.2021 - 09.2021
Assistant Restaurant Manager
Les Passionés
06.2021 - 09.2021
Head Waitress
Les Passionés
06.2020 - 10.2020
Head Waitress
Le Taburle
12.2019 - 03.2020
Head Waitress
Cap Vacance
06.2019 - 10.2019
Housing Coordinator
Scol Voyage
12.2018 - 04.2019
Tourism Manager
UCPA
10.2017 - 10.2018
Tourism Officer
UCPA
09.2016 - 09.2017
Bachelor of Tourism - Tourism
ETS Ecole Européenne