Clara Melani Kartika
Ellenbrook,WA
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Catering Operation Manager
Olio's Fine Food
Inglewood, WA
05.2023 - Current
- Planning and executing corporate and private events
- Liaising, coordinating and cooperating with Operation Manager, kitchen staff, and event sales coordinator to ensure the seamless operation of events
- Maintaining accurate records of orders and deliveries for catering services
- Ensuring the quality of ingredients used in meals served at catered events are always in high standard
- Monitoring budgets for catering services and implementing cost-saving measures when necessary
- Supervising event staff during catered events to ensure high standards of service were met
- Establishing relationships with vendors to secure competitive prices on supplies needed for catering projects
- Inspecting equipment prior to use at catered events to ensure it is working properly
- Preparing reports summarizing financial information such as costs incurred per event or total revenue generated from catering services
- Ordering food products, kitchen equipment and food service supplies
- Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
Assistant Venue Manager
Joondalup Resort
Connolly , WA
11.2022 - 05.2023
- Managed floor staff and workflow for smooth service periods
- Prepared the venue for events, including ordering and staffing
- Handled admin tasks such as emails, supply orders & stock inventory
- Motivated and oversaw staff management, including training and evaluation
- Managed bookings, seating and reservations
- Controlled costs, minimized waste, maintained inventory and consumption levels
- Assisted Venue Manager in hiring, training, scheduling and evaluating staff member
Function Supervisor
Next Gen Health Club
West Perth, WA
11.2021 - 11.2022
- Provided and ensured efficient and exceptional customer service
- Worked closely with the Head Chef to execute events/functions
- Executed event including setup and pack down of event spaces, in a timely manner
- Executed re-setting of function rooms including table movement, crockery and cutlery setup
- Supervised, mentored and trained junior staff
- Liaised with Chefs in order to meet service delivery expectations
- Food and beverage table service
- Ensured effective replenishment of food and beverage products
- Finalized function accounts and payments
Service Partner
Baptist Care, Aurum Catering
Gwelup, WA
04.2021 - 11.2022
- Managed and recorded meal orders from residents with accuracy and efficiency
- Provided meal service to elderly residents
- Cleaned and sanitized of food preparation areas according to standards of WHS and hygiene standards
- Organized and ensured proper storage of food supplies
- Completed required documentation and recorded accurate temperatures of food served to residents
- Restocked of food and beverage items
- Ensured the accuracy of special dietary requirements
- Ensured the accuracy of meal for each resident within area of responsibility
Food and Beverage Attendant
Next Gen Health Club
West Perth, WA
11.2017 - 04.2021
- Prepared and served hot and cold beverages
- Effectively took orders from customers and advised on daily specials
- Operated Point of Sales terminal and EFTPOS machines
- Cash handling
- Cleared and reset tables to standard required
- Cleaned coffee machines and blenders
- Conducted opening setup and closing procedures of restaurant
- Cleaned and maintained service areas to food safety standards
- Responsible service of alcohol
- Responsible for the setup of function areas for patrons
- Assisted Cafe Manager in the day to day running of Cafe
- Conducted Stocktakes in absence of Cafe Manager
- Assisted Cafe Manager in the training of inexperienced staff in all aspects of the cafe’s day to day running
- Conducted Café Manager duties in their absence
Chief of Flight Attendant
Sky Aviation
, Indonesia
05.2011 - 11.2014
- Supervised all Flight Attendants which involves direct and indirect responsibilities for interviewing, selection, and training
- Evaluated performance of Flight Attendants
Flight Attendant
Mandala Airlines
, Indonesia
08.2004 - 04.2011
- Inquired about passengers’ food and beverage preferences and prepared food items accordingly
- Served food and beverages to passengers and performed refilling tasks
- Made pre and post flight checks and ensured that cabins were clean and food items were well stocked
Education
High School Diploma -
Secondary School
Indonesia11.2003
Skills
- Experience in Leadership
- Processes and Procedures
- Ability to learn new skills quickly and adapt to new work environment in timely manner
- Clean smart appearance and awareness of high standards of personal hygiene
- Friendly, Positive Attitude
- Good Work Ethic
- Reliable & Trustworthy
- People Skills
- Organizational Skills
- Customer Service
Certification
Certificate of Attainment of Prepare and Serve Espresso Coffee, Certificate of Attainment of Use Hygienic Practices for Food Safety, Certificate of Responsible Service of Alcohol,
COVID - 19 Hygiene Course
Approved Manager Card
Accomplishments
- Next Generation Team Member of the Month Award February 2019
References
- Joyce Flores - Operations Manager at Olio's Fine Food
Mobile : 0499 804 611
- Merili Pihlamae - Previous F&B Manager at Joondalup Resort
Mobile : 0413 510 012
Timeline
Assistant Catering Operation Manager
Olio's Fine Food
05.2023 - Current
Assistant Venue Manager
Joondalup Resort
11.2022 - 05.2023
Function Supervisor
Next Gen Health Club
11.2021 - 11.2022
Service Partner
Baptist Care, Aurum Catering
04.2021 - 11.2022
Food and Beverage Attendant
Next Gen Health Club
11.2017 - 04.2021
Chief of Flight Attendant
Sky Aviation
05.2011 - 11.2014
Flight Attendant
Mandala Airlines
08.2004 - 04.2011
High School Diploma -
Secondary School
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