Clare Buchta
Bathurst,NSW
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Woolworths Supermarket
12.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Maintained clean sales floor and straightened and faced merchandise.
- Utilized upselling techniques to promote additional products and increase sales.
Education
Certificate III - Business Administration
Western Institute of TAFE
Bathurst, NSWCertificate IV - Aged Care
OTEN
OrangeSkills
- Digital Databases
- Stock Management
- Store Opening and Closing
- Effective Customer Communication
- Product and Service Sales
- Stocking and Replenishing
- Constructive Feedback
- Strong Communication and Interpersonal Skills
- Communications Strategies
- Meeting Sales Goals
- Available Nights, Weekends and Holidays
- Flexible Hours
- Thorough Knowledge of Product
- Exceeding Customer Expectations
- Positive Customer Engagement
- Customer Service Orientation
Timeline
Retail Sales Assistant
Woolworths Supermarket
12.2022 - Current
Certificate III - Business Administration
Western Institute of TAFE
Certificate IV - Aged Care
OTEN
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