Summary
Overview
Work History
Education
Skills
References
Personal Qualities
Timeline
Generic

Clare Coffey

Narre Warren South,VIC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Receptionist

Enrik Engineering
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained well-organised reception area with updated materials, contributing to welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Customer Service Manager

Bakers Delight
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Trained and developed new employees for ease of transition into team.

Administration Officer

YMCA Casey RACE
03.2018 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner via email and telephone.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Handled sensitive information discreetly, maintaining confidentiality at all times.
  • Managed all facility and user group bookings centre wide.
  • Processed all invoicing for the accounts department.
  • Managed team petty cash and daily banking

Education

Blackburn High School
Blackburn, VIC

Year 11 & 12

Swinburne University of Technology
Melbourne, VIC

Further Education

Skills

  • Proficient in Microsoft Office
  • Procedure Development
  • Filing
  • Records Management
  • Payroll and budgeting
  • Inventory Management
  • Customer Service
  • Organizational Skills
  • Time Management
  • Office Administration

References

Lauren Weeding - Centre Manager – YMCA Casey RACE 

0427 991 894

Amelia Fisher - Customer Service Coordinator – YMCA Casey RACE

0431 569 978

Personal Qualities

  • Eager to learn
  • Always reliable and punctual
  • Honest
  • Takes initiative
  • Friendly and caring

Timeline

Administration Officer

YMCA Casey RACE
03.2018 - Current

Receptionist

Enrik Engineering

Customer Service Manager

Bakers Delight

Blackburn High School

Year 11 & 12

Swinburne University of Technology

Further Education

Similar Profiles

CREATE PROFILE
Clare Coffey