Clare Gough
Brisbane,QLD
Summary
Experienced professional seeking a career change with strong adaptability and a proven ability to thrive in team environments as well as when working independently. Skilled in managing multiple projects simultaneously with a task-oriented mindset and exceptional organizational skills. Known for effortlessly building strong relationships with colleagues and clients due to a friendly and reliable nature.
Overview
12
12
years of professional experience
Work History
Qualified Community Aged Care Worker
Wesley Mission
06.2023 - Current
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
- Enhanced client satisfaction by providing personalized care and support to elderly individuals.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Reception Assistant
Ray White Real Estate
10.2023 - 03.2024
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
Family Assistant
Ella Trust Dental
01.2019 - 06.2023
- In my role, I am responsible for running the household to a schedule, ensuring that daily activities run smoothly and efficiently
- I am also responsible for stocking food and items when needed, to meet the family's needs as well as provide transportation to and from school and activities, ensuring that the children arrive safely on time
- Intuitively foresee needs and meet them in a proactive and attentive manner, ensuring that the household runs smoothly and that the family's needs are always met
- Managing schedules and ensuring that all activities are planned and executed efficiently
- Proactively manage and restock food and necessary items to meet the family's needs and maintain a well-stocked and organized home
- Strong customer service abilities, with a track record of providing excellent service to customers and resolving issues in a timely and professional manner
- Extensive experience in sales and POS systems, including managing transactions, processing payments, and maintaining accurate records
- Organized and efficient, with the ability to prioritize tasks and manage time effectively to ensure that deadlines are met and customer needs are fulfilled
Household Manager
Private Employer
01.2013 - 01.2017
- During my time in this role I oversaw time management, activity scheduling, and child care
- I also handled meal preparation and general housekeeping duties, ensuring that the household is clean and organized at all times
- Providing excellent care for children, including supervising playtime, transportation and ensuring their safety
- Preparing healthy and nutritious meals for the family and maintaining a clean and tidy household through general housekeeping tasks
Education
No Degree - Aged Care Certificate in Individual Support
Skills Generation
Brisbane, QLD12-2023
Record of School Achievement -
Trinity College
01.1988
Skills
- Time management
- Greeting and seating clients
- Office administration
- Multi-line telephone operation
- Organization skills
- Data entry
- Dependable and responsible
- Adaptability and flexibility
- Daily living assistance
- Emotional support
- Transportation
- Cultural sensitivities
- Respectful and compassionate
- Compassion and empathy
- Medication administration
- Incident reporting
Timeline
Reception Assistant
Ray White Real Estate
10.2023 - 03.2024
Qualified Community Aged Care Worker
Wesley Mission
06.2023 - Current
Family Assistant
Ella Trust Dental
01.2019 - 06.2023
Household Manager
Private Employer
01.2013 - 01.2017
No Degree - Aged Care Certificate in Individual Support
Skills Generation
Record of School Achievement -
Trinity College
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