Clare Hatton
Melbourne
Summary
Dynamic customer service professional with a proven track record at Stir Crazy Kids Canteen, recognized for exceptional service and conflict resolution skills. Adept at point-of-sale operations and fostering team collaboration, I consistently enhance customer satisfaction and drive operational efficiency through effective communication and problem-solving abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1990
1990
years of post-secondary education
Work History
Canteen
Stir Crazy Kids Canteen
Rosebud
03.2021 - 07.2025
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
Customer service assistant
Stir Crazy Kuds
Rosebud
03.2021 - 07.2025
- Assisted customers with inquiries and product selection to enhance their experience.
- Handled transactions accurately using point-of-sale systems for seamless checkouts.
- Maintained cleanliness and organization of the sales floor to ensure a welcoming environment.
Education
Upwey High School
Upwey, VicSkills
- Customer relationship management
- Point-of-sale operation
- Product knowledge
- Conflict resolution
- Inventory management
- Customer service
- Team collaboration
- Time management
- Effective communication
- Adaptability under pressure
- Problem solving
- Attention to detail
- Active listening
- Cross-functional teamwork
- Continual learning
- Quality assurance
- Calm under pressure
- Multitasking
- Problem-solving
- Decision-making
- Dependable and responsible
- Analytical and critical thinking
- Multitasking Abilities
- Friendly, positive attitude
- Analytical
- Collaboration
- Recordkeeping
- Customer relations
- Training & Development
- Problem resolution
Timeline
Canteen
Stir Crazy Kids Canteen
03.2021 - 07.2025
Customer service assistant
Stir Crazy Kuds
03.2021 - 07.2025
Upwey High School