Summary
Work History
Education
Skills
PERSONAL points of interest
Timeline
Generic

Clare Manahan Butterworth

Sydney,Australia

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Work History

Head Concierge

First Contact Pty Ltd
  • Working in the Corporate environment as Head Concierge in a prestige location, meeting and greeting tenants with a warm and approachable presence.
  • Engaging in and organising activation events/competitions
  • Providing service such as dry-cleaning, ordering flowers, transport
  • Researching local services and events providing information for tenants
  • Updating and monitoring the building website with news, events and notifications
  • Logging/reporting all events and relevant facility information, foot traffic, interaction, engagement with weekly and monthly written reviews.
  • Escorting visitors and workers to various sites within the building, providing information and insight into the facilities and environment.
  • Actioning and following up on all tenant enquiries with an ability to anticipate the needs of tenants and visitors.

State Education and Training Manager

Peter Thomas Roth/Naturally Serious skincare
  • Working in Education and Training within the Retail Beauty Industry (Sephora), using mentoring, coaching through in situ knowledge transfer, and formal presentation, to impart brand awareness to staff, management, and customers.
  • Training staff in studio, in store, and in class.
  • Preparing and presenting Bi-annual Masterclasses, Quarterly “Sephora University” education programs, and quarterly store-by-store, one-on-one training designed to impart product knowledge to both customer and staff, emphasizing by example, the importance of relationship building through real connections built of kindness and compassion.
  • Preparing and performing weekly prize incentivised in-store quiz and information boost games with periodic competition between stores.
  • Regular state-wide visits to each store, maintaining relationships with management, combining stock control, performance reports, visual merchandising, and persistent on-floor presence. Constantly connecting with customers to gain real time knowledge of the target market, informing a more fluid and up-to-date education curricula.
  • Setting up and conducting new-store opening presentations and displays across Queensland, New South Wales, Victoria and New Zealand.
  • Recruiting regional staff who possessed the right mix of product and industry knowledge alongside the relaxed approachable presence and personable poise that I could trust to export a cohesive and complementary education culture to other markets.
  • The Queensland, NSW, Victoria, and New Zealand regional education teams I recruited, trained, and directly managed, consistently produced 400% to 800% quarterly sales gains for Peter Thomas Roth Australia.

PR, marketing

Homewares, a lifestyle retail startup
  • Company Overview: www.vogelhaus.com.au
  • Oversaw photographic shoots/styling/conceptualizing for general media content
  • Managed, wrote copy, shoot and edited content for instagram, facebook, and blog.

Executive Producer/Managing Director

www.jafflproductions.com.au
  • Built a successful business from ground up
  • Managed the largest commercial Australian photographic stills productions to date (with consistent multi-million dollar budgets).
  • Negotiated and worked creatively with the industry’s best and most renowned photographers and designers across the globe.
  • Maintained relationships with blue chip clients, always delivering on-time and on-budget.
  • Produced the personal portfolios of award winning art photographers, managed all aspects of art work, from conception through production, post production, and industry exposure.
  • Conceptualized/designed/styled/sourced sets, props, locations, and wardrobe.
  • Managed job proposals and productions with creative teams worldwide, juggling cultural differences in business relations on complex projects, bridging divergent time zones.
  • Researched environments/landscapes/architecture across the globe to find best locations for each shoot and to enable the most seamless organisation of photographic productions.
  • Organised accommodation, travel, visa’s, for crew and clients.
  • Liaised with on-site and overseas production houses, location finders, studio/equipment hire, and talent agents.

Education

Diploma - Decorative Arts

Australian Academy of Decorative Arts

BA - Society and Media

Griffith University

Skills

  • Team building proficiency
  • Exceptional communication
  • Guest relations expertise
  • Excellent communication
  • Active listening
  • Relationship building
  • Self motivation
  • Professionalism
  • Interpersonal communication
  • Adaptability
  • Cultural awareness
  • Event coordination

PERSONAL points of interest

Grew up in Brisbane, moved to London aged 21, returned to Australia (Sydney) after 5 years to set up my freelance business. I have travelled extensively throughout Europe., A keen sailor, I have had the privilege of representing Australia in the University World Titles on sailing Beneteau 8’s in Le lavandou, South of France., A love of art and design, photography. Travel and food/cooking, Interest in People and Society, History

Timeline

Head Concierge

First Contact Pty Ltd

State Education and Training Manager

Peter Thomas Roth/Naturally Serious skincare

PR, marketing

Homewares, a lifestyle retail startup

Executive Producer/Managing Director

www.jafflproductions.com.au

BA - Society and Media

Griffith University

Diploma - Decorative Arts

Australian Academy of Decorative Arts

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Clare Manahan Butterworth