Head Concierge
First Contact Pty Ltd
- Working in the Corporate environment as Head Concierge in a prestige location, meeting and greeting tenants with a warm and approachable presence.
- Engaging in and organising activation events/competitions
- Providing service such as dry-cleaning, ordering flowers, transport
- Researching local services and events providing information for tenants
- Updating and monitoring the building website with news, events and notifications
- Logging/reporting all events and relevant facility information, foot traffic, interaction, engagement with weekly and monthly written reviews.
- Escorting visitors and workers to various sites within the building, providing information and insight into the facilities and environment.
- Actioning and following up on all tenant enquiries with an ability to anticipate the needs of tenants and visitors.