Clare Manning
Melbourne,VIC
Summary
A senior leader with extensive experience across four hospitals In Melbourne and experience in both the government and community sector in Melbourne and the ACT.
With qualifications in Social Worker and Family Therapist, I have a significant track record in delivering strategic priorities, enhancing a solution focussed and creatively driven workforce and ensuring evidence based practice is delivered through innovative service improvements.
Ability to engage and lead high-performing teams is achieved through modelling accountability and integrity. Strong record of engaging in both internal and external stakeholder engagement across government, hospital and community sectors.
Overview
30
30
years of professional experience
Work History
Director
The Royal Women's Hospital
06.2021 - Current
- Responsible for establishing the new Social Model of Health Division
- Encompassing sexual assault and family violence teams including CASA House, SACL (Sexual Assault Crisis Line), Women's Drug and Alcohol Service, Mental Health and the Statewide lead for SHRFV.
- Developing and implementing the vision for the Social Model of Health and overseeing the ongoing operations with 96 eft
- Commence the development of the hospital wide rollout of the Trauma Informed Care framework
- Lead the commence of Cornelia Program
- Ensuring effective, efficient, and integrated high-quality, evidence based clinical and social services are delivered, consistent with the Women's Strategic Plan.
- Reporting to the Chief Operating Officer, this senior role is a key member of the Women's Leadership Team and a member of several internal leadership committees as is expected to represent the organisation on a number of external committees and forums.
- Demonstrate high level understanding of clinical governance processes, a commitment to improving quality, maintaining data integrity, effective financial management and the provision of a physically and psychologically safe workplace.
- Facilitated cross-functional collaboration for improved decision-making processes within the organisation.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Worked closely with organisational leadership and board of directors to guide operational strategy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organisational and time management skills while managing multiple projects.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Divisional Manager (Director)
Austin Health
11.2018 - 06.2021
- Divisional Manager is responsible for the operational performance, financial, quality and risk management of the Adult Mental Health Directorate.
- The role works in collaborative partnership with Clinical Director and Medical Director to enhance the culture of the Division, ensure outstanding outcomes for consumers and families, provide strategic direction and innovative service delivery.
- The role is responsible for approximately 180 staff, 6 direct reports and a budget of approximately $22M.
- Experience acting in role of Divisional Director on multiple occasions overseeing 4 directorates and approx. 500 staff.
- Streamlined divisional operations for increased efficiency through process improvement initiatives.
- Improved culture and enhanced collaborative partnerships between teams within Adult Directorate
- Lead the review and developed new model of care for the Austin Drug and Alcohol Service
- Implementation of the Early Intervention Psychosocial Recovery Team in conjunction with MIND Australia.
- Lead the auditing process or the Continuing Care Service and the Mobile Support and Treatment Team
- Review of the model of care for the Secure Extended Care Unit resulting in the development of an activities coordinator with improve consumer's outcomes.
- Managed risk effectively by conducting thorough assessments and implementing mitigation strategies as necessary.
- Led cross-functional teams on major projects, ensuring timely completion while meeting or exceeding quality standards.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Principal Practitioner
Department Health And Human Services
11.2017 - 11.2018
- The Principal Practitioner provides specialist clinical advice and consultation to both internal and external stakeholders regarding complex cases involving the Department of Health and Human Services.
- The Principal Practitioner undertakes specialist assessments and interventions, provides specialist knowledge and support in managing organisationally complex cases and cases where a high level of risk has been identified.
- The role provides expert evidence in Court, and undertakes case review appeals at the executive level.
- This senior practice leadership role focuses on the development and maintenance of innovative service delivery within child protection.
- This role is responsible for leading and managing clinical research projects across the region, in addition to providing authoritative advice to the Child Protection Executive in relation to high risk children and families
Operations Manager, ELMHS
Monash Health
02.2011 - 02.2017
- This position is responsible for leading and directing operations to ensure the delivery of excellent patient care and financial sustainability across 10 mental health clinical teams (~ 100 staff) including 6 adolescent teams and 4 adult teams, with a budget of $20M.
- Acted in the Director position, responsible for $30M budget and over 250 staff.
- Undertook transformational change through a comprehensive review of the model of care, and the team, to embed a youth drug and alcohol team into Early in Life Mental Health Service (ELMHS). Completed review of service delivery and benchmarked with international services.
- Enhanced collaborative partnerships with external agencies to successfully implement and chair the Early in Life Mental Health Service (ELMHS) Stakeholder Engagement Committee.
- Strategic partnerships with key agencies advanced the provision of services to address community needs.·
- Developed a new Family Therapy team and developed a model of care to deliver the first contemporary evidence-based specialised family therapy team within mental health setting focussing upon Family Based Treatment for Anorexia Nervosa.
- Developed the transformational change to review waiting lists/sessions through extensive evaluation and building capability in management teams to drive the change through their teams.
- Reviewed the iACT model of care (2016) to develop and enhance the patient flow system across the service. This resulted in a reduction in the wait list from 9 to 2 months.
Manager CYMHS
Eastern Health
02.2008 - 02.2011
- Responsible for providing leadership and operational management, 12–25 age range. Budget of $1.5M and 20 staff across two multi-disciplinary teams of consultant psychiatrists, registrars and allied health.
- Developed strong financial management skills and developed team cultures that thrive on providing outstanding clinical practice.
- Successfully established a new team, governance structure and model of care to support the first 12–25 age team within the Child & Adolescent Mental Health Service. Pioneered the way for Eastern Health to follow this new model of care.
- Developed successful partnerships with relevant agencies
- Develop evidence-based model of care for the young adult age range.
- Developed two outreach sites and integrated a range of clinical services to provide new services, including successfully embedding a 12-25 mental health team in a new hospital in the Yarra Ranges.
- Developed collaborative partnerships with other agencies in the shared local health precinct which enabled a seamless and collaborative responsive to the Black Saturday bush fires
- Provided strong leadership to the teams to lead them through an organisational-wide restructure
Senior Clinician CYMHS
Eastern Health
04.2005 - 04.2008
- Provided therapeutic intervention and counselling for high risk adolescents
- Provided assessments and treatment for children, adolescents and families.
- Completed mental state examinations, delivered case conferences
- Engaged in stakeholder partnerships
- Adapted clinical approach based on diverse patient populations, addressing unique cultural considerations when necessary.
- Coordinated care among various specialists, ensuring seamless integration of services for optimal patient outcomes.
- Developed strong relationships with community partners, facilitating access to additional resources for patients and families.
- Managed sensitive cases involving mental health issues or substance abuse disorders with professionalism and empathy.
- Enhanced patient outcomes by developing and implementing evidence-based treatment plans.
- Actively participated in interdisciplinary case conferences, sharing insights from a clinical perspective.
- Conducted thorough assessments to determine appropriate interventions and develop individualized treatment plans.
- Provided supervision for clinician interns, offering guidance on case management strategies and ethical decisionmaking.
- Demonstrated expertise in crisis intervention techniques, providing immediate support during critical situations.
- Participated in ongoing professional development, staying current on best practices within the field.
Drug and Alcohol Clinician
Eastern Access Community Health
04.1994 - 04.2005
- Collaborated with primary healthcare providers to ensure seamless integration of drug and alcohol services into overall patient care plans.
- Collaborated with sexual assault services
- Established appropriate course of treatment and implemented interventions.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
Education
Leadership in Focus
Monash Business School
Melbourne, VIC2018
Post Graduate Training - System Theory And Family Therapy
System Coordinators
Melbourne, VIC04.2007
Diploma - Alcohol And Other Drugs
Adult Training And Education
Melbourne, VIC02.2003
Bachelor of Social Work
Charles Sturt University
Griffith, NSW02.1999
Bachelor of Health Education Applied Science - Bachelor of Applied Science
University of Canberra
Canberra, ACT02.1994
Skills
- High-level systemic and analytical skills and ability to move between strategy and operations
- Senior programmatic leadership skills
- Comprehensive understanding of the family violence and sexual assault sector
- Enhanced capacity to build strategic partnership and collaborate across government, community and hospital sectors
- Ability to develop and deliver strategic service improvements in challenging fiscal environment
- Capacity to manage complex and competing demands in a fast-pace environment
- Significant experience in innovative service redesign and contemporary models of care
- Dynamic role model who leads with integrity, respect and courage
- Strong coaching and leadership skills that drives, engages and creates high-performing teams
- Psychologically agile and flexible leader who leads with warmth and professionalism
Timeline
Director
The Royal Women's Hospital
06.2021 - Current
Divisional Manager (Director)
Austin Health
11.2018 - 06.2021
Principal Practitioner
Department Health And Human Services
11.2017 - 11.2018
Operations Manager, ELMHS
Monash Health
02.2011 - 02.2017
Manager CYMHS
Eastern Health
02.2008 - 02.2011
Senior Clinician CYMHS
Eastern Health
04.2005 - 04.2008
Drug and Alcohol Clinician
Eastern Access Community Health
04.1994 - 04.2005
Leadership in Focus
Monash Business School
Post Graduate Training - System Theory And Family Therapy
System Coordinators
Diploma - Alcohol And Other Drugs
Adult Training And Education
Bachelor of Social Work
Charles Sturt University
Bachelor of Health Education Applied Science - Bachelor of Applied Science
University of Canberra
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