Clare Newall
Gold Coast,QLD
Summary
A Support Worker who is dedicated to forming trusting relationships and advocating for the best interests of clients.
Over many years in the workforce, have developed excellent interpersonal skills, am adaptable, disciplined and reliable.
Easy to work alongside with in the workplace, happy to take directions or lead when required.
Personally, am respectful, kind and considerate. Will always bring a positive and enthusiastic personality into the workplace and have a genuine empathy for members of the community who are venerable and in need of support.
Overview
6
6
years of professional experience
Work History
Support Worker
Self Employed Services
03.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to planned schedule.
- Documented client progress and activities in accordance with agency policies and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented Incident reports and Preparation of reports for NDIS reviews.
Psychosocial Support Worker
Phoenix 360 Degree Service
02.2023 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Collaborated with other professionals to plan and coordinate care for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Residential Youth Care Worker
Edmen Community Staffing Solutions
02.2018 - 02.2020
- Supported and mentored clients to relate socially through use of daily routines and activities.
- Reacted to disturbances within facility by attempting to reason with residents and separating or implementing physical restraint or isolation.
- Conducted one-on-one behaviour management counselling for clients by teaching coping techniques and giving guidance and support.
- De-escalated destructive and impulsive youth behaviour by assisting in finding positive alternate outlets.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Encouraged attendance to education, completion of daily chores and personal hygiene practices.
- Reported incidences that negatively affected child, support worker or community safety.
- Documented child progress, reporting changes in behaviour.
- Mentored and supported young people through collaborative activities and social programs.
- Coordinated referrals to community resource programs to provide additional and specialized support for youth.
- Maintained cleanliness of youth facilities/home
Disability Support Worker SILS
Rural Lifestyle Options Australia
03.2019 - 04.2020
- Drove clients safely to appointments and social activities.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Coordinate community accessible services and social services for participants.
- Liaise with Line managers, health professionals, family members, carers and other stakeholders of participants to handle all aspects of lifestyle inc: finances, medical appointments, social events, daily household tasks and lifestyle choices.
- Administer prescribed and PRN medication.
Education
CERT IV - Cert III Health Services (AIN)
Foundation Education Organization
Bowen Hills, QLD04.2024
Diploma - Family And Community Services
TAFE QLD
Gold Coast, QLD05.2020
CERT III - Education Support, Special Needs
TAFE NSW
NSW, Campbelltown11.2010
Bachelor of Science - Human Movement (Sports Science)
Wollongong University
Wollongong, NSW11.1994
Skills
- Daily Living Support on all levels inc: personal care, meal prep, home care duties, transport, support in the community
- Behavioural redirection - skilled in behavioural management, redirection and knowledge of restrictive practices
- Organization - professional and dependable organizational skills in the workplace Able to balance family/personal and professional/work life
- Planning - experience in planning and delivering activity programs, therapy sessions and schedules
- Communication - a skilled communicator with many years' experiences listening and actioning on behalf of others
- Multitasking - skilled in communicating, actioning and delivering numerous projects at one time
- Work ethic - hardworking, reliable and completes tasks to standard expected or above
- Friendly, positive attitude - my attitude towards work on a daily basis is that of positivity, friendly and respectful
Other relevant documents
*Current NDIS Worker Screening card (yellow card)
*Current Positive Blue card
*Current First Aid & CPR
*Current national police Check (2024)
*NDIS Workers Orientation Module Certificate - Quality, safety & you
*DSC Certificate of Completion - Supporting People & Staying Infection Free
Timeline
Psychosocial Support Worker
Phoenix 360 Degree Service
02.2023 - 02.2024
Support Worker
Self Employed Services
03.2020 - Current
Disability Support Worker SILS
Rural Lifestyle Options Australia
03.2019 - 04.2020
Residential Youth Care Worker
Edmen Community Staffing Solutions
02.2018 - 02.2020
CERT IV - Cert III Health Services (AIN)
Foundation Education Organization
Diploma - Family And Community Services
TAFE QLD
CERT III - Education Support, Special Needs
TAFE NSW
Bachelor of Science - Human Movement (Sports Science)
Wollongong University
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