Summary
Overview
Work History
Education
Skills
Timeline
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Clare Smith

Orange,NSW

Summary

Motivated and adaptable professional with over 10 years of experience in retail sales, known for delivering excellent customer service, building strong relationships, and achieving sales goals. Eager to transition into IT, bringing a solid foundation in problem-solving, communication, and teamwork. Quick to learn new technologies, thrive in dynamic environments, and passionate about using tech solutions to drive business success. Seeking an opportunity to grow and contribute in a challenging IT setting.

Overview

18
18
years of professional experience

Work History

Sales Assistant

Weilys Betta
09.2018 - Current
  • Processed customer transactions efficiently, including sales, returns, and exchanges, with a focus on accuracy and attention to detail.
  • Built strong customer relationships, driving repeat business, and positive word-of-mouth referrals.
  • Provided support in the training of new team members, sharing product knowledge, and sales strategies.

Sales Assistant

Harvey Norman
06.2017 - 09.2018
  • Delivered exceptional customer service, assisting customers with tailored product selection.
  • Consistently achieved and maintained exceptional sales targets and KPIs.
  • Strong problem-solving skills, with the ability to work under pressure in a fast-paced environment.

Business Administrator

Need A Nerd? Pty Ltd
09.2014 - 06.2017
  • Schedule bookings and appointments, routing emails and calls accordingly.
  • Managed financial operations, including invoicing and payroll processing.
  • Supported troubleshooting and technical queries, escalating more complex issues to the technical support team.
  • Performed phone and tablet repairs

Sales Assistant - Electronics

Myer Pty Ltd
11.2011 - 09.2014
  • Customer service assisting customers with product selection
  • Visual merchandising of displays
  • Use of POS systems

Retail Assistant

Woolworths Pty Ltd
11.2006 - 07.2011
  • Customer service using POS systems
  • Assist customers with use of Self-Serve checkouts
  • Inventory of stock for checkouts
  • Cleaning and general housekeeping

Education

Certificate III Business Administration -

TAFE NSW
12.2015

Certificate II Hairdressing -

TAFE NSW
12.2009

Higher School Certificate -

Orange High School
12.2009

Skills

  • Customer service excellence
  • Problem solving skills and conflict resolution
  • Cash handling and processing
  • In depth product knowledge
  • POS systems
  • Ability to work in a fast paced environment
  • Leadership, training and mentoring new staff

Timeline

Sales Assistant

Weilys Betta
09.2018 - Current

Sales Assistant

Harvey Norman
06.2017 - 09.2018

Business Administrator

Need A Nerd? Pty Ltd
09.2014 - 06.2017

Sales Assistant - Electronics

Myer Pty Ltd
11.2011 - 09.2014

Retail Assistant

Woolworths Pty Ltd
11.2006 - 07.2011

Certificate III Business Administration -

TAFE NSW

Certificate II Hairdressing -

TAFE NSW

Higher School Certificate -

Orange High School

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Clare Smith