Clare Yuen
Brookfield,Australia
Summary
Enthusiastic and dependable student seeking a part-time or casual position to acquire new skills quickly. Experienced retail sales associate with expertise in transaction processing, cash handling, register operation, and merchandise organization. Committed to maintaining exceptional customer satisfaction through effective customer inquiry handling and issue resolution, ensuring a seamless and positive experience for every customer.
Overview
5
5
years of professional experience
Work History
Seasonal Beauty Advisor
Sephora
11.2024 - 01.2025
- Improved client satisfaction by providing personalized skincare and makeup advice.
- Built loyal customer relationships with friendly and knowledgeable consultations.
- Supported inventory management to ensure optimal stock levels and product availability.
Team Leader
Boost
01.2022 - 11.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Responsible for overseeing daily operations, ensuring excellent customer service, and driving sales performance.
- Prioritize maintaining high standards of cleanliness and safety, adhering to company policies, and implementing promotional strategies.
- Handles customer feedback, resolving any issues promptly to ensure customer satisfaction.
Part time
Chatime
01.2020 - 01.2023
- Efficiently managed daily operations, including opening and closing duties, cash handling, and maintaining a clean, organized work environment.
- Trained new team members on company policies, product knowledge, and customer service standards to ensure consistency and quality.
- Supported promotional initiatives to drive sales and increase regular customer engagement.
Casual
Kmart
01.2021 - 01.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Education
Bachelor of Business -
RMIT University
Melbourne, VIC12.2026
Skills
- Attention to Detail
- Self Management
- Quality Improvement
- Retail knowledge
- Customer Satisfaction
- Up-selling techniques
References
Jordan Ch'ng - Boost Juice Store Manager
0434714220
Isabella Grande - Boost Juice Senior Team leader
+61 478774640
Availability
All days (will vary once uni times commences)
Timeline
Seasonal Beauty Advisor
Sephora
11.2024 - 01.2025
Team Leader
Boost
01.2022 - 11.2024
Casual
Kmart
01.2021 - 01.2022
Part time
Chatime
01.2020 - 01.2023
Bachelor of Business -
RMIT University
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