Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clare B Yopp

Bangalow,NSW

Summary

A reliable and organised Human Resources professional with Executive Assistant experience.

A committed individual with proven time management, well-developed problem-solving and communication and a strategic thinker who is driven by efficiency improvements.

Overview

15
15
years of professional experience

Work History

HR Advisor

Southern Cross University
05.2022 - Current
  • Build strong ongoing relationships with Heads of Work Units, managers, and staff
  • Manage, coordinate, and action HR administrative tasks including recruitment processes, employment contracts, onboarding, leave entitlements, relocation coordination, invoice processing, variation to employment conditions, and employee termination in accordance with the University Enterprise Agreement and legislative requirements
  • Provide clear, accurate advice, information, recommendations and calculations regarding various employment conditions and entitlements
  • Create and maintain relevant employee data
  • Process improvement recommendations and implementation
  • Assist to develop and update various HR procedures and documentation
  • Prepare and provide staffing and other HR reports
  • Work with HR Business Partners and other specialist HR managers on client-based HR initiatives

HR Assistant

Southern Cross University
05.2019 - 06.2022
  • Coordinated the delivery of the recruitment process, including vacancy advertisements and coordination of scheduling interviews with senior managers and executives
  • Organised room bookings, catering, travel, and accommodation
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Liaised and advised selection panels regarding various recruitment related queries
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes
  • Processed study assistance, invoices, traineeships, salary sacrificing, manual pay claims and troubleshooting various HR related queries via phone, team and email.

HR Specialist

Summerland Credit Union
07.2014 - 05.2022
  • Oversaw and managed various HR processes (including recruitment, training and development, induction, engagement, wellness, reward and recognition and terminations)
  • Implemented new HR systems (ELMO/iChris) as a key member of the project team and ensure systems delivery and maintenance
  • Developed modern recruitment initiatives including incorporating psychometric/games-based testing and video to attract applicants
  • Interpret, explain and update HR policies, procedures and standards, in line with legislation
  • Developed streamlined automation of processes of recruitment testing and employment contracts
  • Prepared payroll processes, and monthly HR reporting to Executive Management and Board of Directors
  • Analysed training requirements, allocated and monitored training in line with budget and compliance requirements
  • Addressed employee relations issues such as bullying and harassment, staff complaints and/or employee concerns

Aldi Store Manager

Aldi
06.2013 - 04.2014
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees on variable rosters and contracts in fast-paced environment through proactive communication and positive feedback.
  • Analysed staff requirements against forecast growth
  • Completed point of sale opening and closing procedures
  • Training and development of staff
  • Monitored merchandise presentation plans and in-store promotions in line with Aldi timeframes and head office notices per Aldi’s national guidelines, targets and advertising campaigns
  • Analysing sales and entering product orders to ensure quality while limiting losses and achieving maximise sales targets

Executive Assistant and Senior Admin Officer

Deakin University
09.2011 - 04.2013
  • · Regularly acted as Executive Assistant to Director of DSA
  • · Manage diary, travel, accommodation and itineraries for senior management
  • · Support the Business Manager to fulfil the Division’s budgetary responsibilities through reporting, and reconciliation of accounts for the department following the University’s policies and procedures
  • · Assist with the coordination of HR matters including recruitment processes and staff development activities in accordance with the University’s policies and procedures
  • · Liaise with various stakeholders to design, implement and maintain a workable and successful transition to online timesheets for the university’s 1000+ casual employees
  • · Maintenance of employee detail data entry within the HRMS
  • · Maintain information management systems for divisional assets (cars, phones, laptops, credit cards)
  • · Delegate and coordinate the allocation of tasks to administrative staff

Human Resources Officer

Rip Curl
07.2008 - 07.2010
  • · Support the Global HR Director and Chief Financial Officer with HR initiatives and strategies to create consistency in company policies, procedures and documentation across global HR networks
  • · Management of recruitment activities for the Australian head office
  • · Design, develop and maintain HR metrics and tracking tools
  • · Assist with succession planning training needs analysis, to ensure activities align with current and future strategic objectives, including research and liaison with training providers
  • · Prepare remuneration and budgetary information to ensure salaries and benefits accounted for market rates, fair and consistent implementation, compliance with Awards, legislative and NES requirements.
  • · Prepare and collate reports to be presented at Board of Directors meetings
  • · Providing general HR assistance to the Global HR Director, Employment Relations Manager, Chief Financial Officer and Chief Operations Officer when required

Education

Bachelor of Education (Secondary Mathematics)

Southern Cross University
2025

Certified Practicioner Human Resources Program

Australian Human Resources Institute (AHRI)
2017

Certificate IV Training Assessment & Education

Plenty Training
2014

Bachelor of Business (HR Management & Internationa

Southern Cross University
Lismore, NSW
2009

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Outlook
  • Adobe
  • Xero
  • Citrix
  • ELMO
  • Acendre
  • Aurion

Timeline

HR Advisor

Southern Cross University
05.2022 - Current

HR Assistant

Southern Cross University
05.2019 - 06.2022

HR Specialist

Summerland Credit Union
07.2014 - 05.2022

Aldi Store Manager

Aldi
06.2013 - 04.2014

Executive Assistant and Senior Admin Officer

Deakin University
09.2011 - 04.2013

Human Resources Officer

Rip Curl
07.2008 - 07.2010

Bachelor of Education (Secondary Mathematics)

Southern Cross University

Certified Practicioner Human Resources Program

Australian Human Resources Institute (AHRI)

Certificate IV Training Assessment & Education

Plenty Training

Bachelor of Business (HR Management & Internationa

Southern Cross University

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Clare B Yopp